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“Long over due review ! Last weekend I came in and Johanna was extremely nice she greeted me as soon as I walked in! Her customer service is above amazing ! Thank you so much !!”
“Very fast and cheap. Fixed my phone within 15 minutes. I will be back again if I have to get another screen fixed. They guys working there were very friendly as well.”
“I had an AH-MAZ-ING experience at the Pasadena ATT location recently. Devon, the representative who assisted me, was very professional, friendly, and helped me transfer my service from Verizon. I was experiencing terrible service in Severna Park, and he was able to help me save over $200 on my new service and get a brand-new iPhone 15 Pro Max (FOR FREE!) in just an hour. The service was incredibly speedy and efficient, and I am very happy with the outcome.”
“I am always in a better mood when I leave this store everyone is super nice and always willing to help their customer service is the best ever if u need metro by T-Mobile this is the spot to go!!!!”
“I came in with a broken iPhone 12, and needed a new phone right away. I left with my new iPhone 13 in under a hour. Very knowledgable and professional staff made the process incredibly smooth.”
“Everything was great from the time I walked in. And left. Greeted and asked how are you doing today . All questions answered and problems taken care of. Good job well done”
“The best! They respect privacy and what matters to you and aren’t money hungry schemers that take advantage. They resolve the issue and don’t clear your phone to reset/“calibrate” it when there’s no need like other places. Very fast and professional but also just good real people to deal with. Couldn’t have asked for better”
“The manager is great at this store! I drive from Annapolis to get such good service. CHAYA - was my customer service person this time. She was over the top great. She is super knowledgeable , patient, respectful. She has a very relaxed manner. I am not too tech savvy and she had a great way of making me feel comfortable asking many tech questions. I was once again very pleased with my experience.”
“We worked with Edgar at the Annapolis Mall location over two days and he was excellent! He helped upgrade phones for our entire family! We 100% got 5 star service!”
“Vaughn was an excellent customer representative in AT&T Annapolis store @ Town Center. Courteous and helpful. He was the first to greet me as I entered the store.”
“Took a friend there, she got a flip phone it's hard to get the names in, I don't know why they didn't use her sims card from the other phone, I don't think she will keep it. They told her she can go through email she doesn't do email ??????”
“Went here to upgrade/switch plans. Shawn was very helpful and friendly! He got everything taken care of for us and included a decent price which included accessories too. Very happy with my new phone.”
“Shaun L. was my rep and he was amazing. Very informative about how the pricing works and can explain certain helpful features on devices. His manager Jason was right there to make sure everything ran smooth and answered some questions I had as well. Highly recommend this store they got some good ones ??”
“George helped me upgrade to a new iPhone and I ended up saving money by switching carriers for my phone and WiFi and tv services. Extremely patient and helpful. He deserves a raise ;)”
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“I was warmly welcomed by Mr. Dimetric Devy. He was quick to assist with setting up my new phone and transferring data from my old phone in half the time I have experienced in the past at other cellular stores. The store is located in Arnold Station on the lower level. It is a spacious clean atmosphere with many options for cellular service. Thank you Mr. Devy!”