“I came in looking for internet and i ended up getting internet and also cell service on an amazing family plan !! Worked with anndy he was outstanding!!! Recommend working with him !!!”
“They quoted a price on the phone, booked an appt, gave me a coupon for booking that day and repaired my broken screen that night. I highly recommend them. Pricing very competitive.”
“Awesome, kind, and helpful gentleman replaced the Zagg glass I had Verizon install incorrectly a week ago on my new phone. I so appreciated his expertise !! It’s perfect ! Thank You!! Susan”
9AM - 8PM
97 Main St, Stoneham
Mobile Phones
“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”
“Fixed my HDMI port on my Xbox for a reasonable market price. Initially estimated it would be done within the day but had to come back the next day to pick it up. Overall satisfied with the simplicity and fairness of the process though”
“I have been in this company for many years, I recently changed my phone and many things have improved, the Boostmobile is fine
very good prices, thank you.”
“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
10AM - 8PM
89 Seaport Blvd, Boston
Mobile Phones
“Highly recommend this store. Nakefa helped me upgrade my iphone. He was incredibly efficient, attentive, helpful in answering all my questions and got me in and out within 15 minutes. I felt extremely comfortable with the service and felt no pressure. I left with exactly what I wanted and will come to this store and ask for Nakefa for all future ATT related needs.”
“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”
“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”
“I bought a new phone from a different store. I had problems with group text messages. After several visits with this store and multiple conversations with Metro and technicians nobody could resolve the problem. So I went to Moody Street where Christina solved all the problems nobody else could. After 18 years with Metro I was ready to leave till I found her. I can now communicate with my family during the holidays”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“Superior prices! Superior customer service! Thank you, Sarah. Like a wise guide on a spiritual sojourn, you have demystified the inner secrets of the cellular world for even the most benighted of the cellular supplicants, saving me endless hours of agony. I salute you!!!”
“Jasmine provided great information and advice to us in buying an upgraded phone and in upgrading our AT&T plan. She was fabulous – patient and extremely informative. I would give her a rating of 10 stars if I could. Would highly recommend other folks to go to The Cambridgeside AT&T store to get their Phones and phone plans.”
10AM - 8PM
19 Austin St, Charlestown
Mobile Phones
“I had the most wonderful experience at this location. I was working with King, who was so extremely helpful and personable. At various times throughout my new phone purchase, the store got super busy and King handled what could have been very an overwhelming situation, seamlessly. I have been to other Verizon locations in other areas/states and I can genuinely say that this was the most pleasant experience that I have ever had getting/setting up a new phone. King really seems to be a genuinely wonderful person and is exactly who should be in a customer facing role like this. 10/10 would recommend this location and I will absolutely be returning for any future phone service needs.”
10AM - 6PM
168 Great Rd E, Bedford
Mobile Phones
“Found my way to Verizon in Bedford today, with a corporate iPhone that decided to deactivate its self. Jen was quick to help me, replaced my SIM card and I was out the door in 20 min. Awesome experience and great atmosphere.”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“Giancarlos was amazing. He helped me with little to no effort and covered everything plus more. 10 out of 10 I recommend coming to him if anything is ever needed.”
“I would like to thank the salesman Lucas for the service, I recommend this store and the salesman, such politeness that I was impressed. I will definitely come back because of this salesman. Congratulations to the owner for hiring me.”
10AM - 6PM
842 Lexington St, Waltham
Mobile Phones
“Chris and Julio provided a phenomenal service as a courtesy even though my phones were purchased online they went out of their way to address my issues. Will be back here for future Verizon needs”
“Had a nice experience visiting the store. Walked in to get a new connection. The staff, Mr.Dartagnan, was friendly and explained all the plans in detail and made recommendations. The process was smooth and got the number activated in a couple of minutes. Fast, smooth, and a pleasant experience.”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
10AM - 8PM
85 River St, Waltham
Mobile Phones
“Jani was absolutely amazing! She spent hours transferring things from my old phone to my new one which she activated. She had limitless patience, was courteous, and was a champ at multi-tasking when more customers came in. She was nothing short of incredible.”
“I went to replace my lce on iPhone 16 and they did it right away in matter of minites. the phone felt of my lap and got shattered. They did and excellent job on the repair. Would highly recommend them. They're the fastest and the cheapest around.”
“Vuong and Patrick were both terrifically helpful in creating a new plan at a more reasonable price! Vuong was particularly helpful and available on the day all of the equipment was installed. For me, dealing with Xfinity is generally a nightmare! Vuong and Patrick made it entirely bearable.
Thanks to you both!!!”