Internet Service Providers near Chelsea, MA
30 locations found near Chelsea
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Internet Service Providers
“Jay was great when buying my new phone and switching from Android to an iPhone. Everything went smoothly and I got the right information I needed to make the right decision. I’d highly recommend working with Jay at this location!”
Internet Service Providers
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
Internet Service Providers
“Robel was so helpful with explaining our new monthly costs and going above and beyond to ensure my new iphone 15 pro works when trading in my old one. Will come back!”
Internet Service Providers
“Juan was very professional, worked fast while I kept my daughter entertained. He was polite, not pushy and looked after my interests. Definitely will look to work with him again next time.”
Internet Service Providers
“T Mobile, I like, will go there for phone assistance, it's a bigger place, plenty of personal, to assist - needsI like this place, much better, busy Rd.Fair parking.”
Internet Service Providers
“Exceptional service despite the store not having what I needed in stock. The agent there (Fri eve 3/1) went out of his way to try and help and not just for me. I watched him deliver exceptional service to everyone who came in. He was not only speaking with people in person but coordinating his efforts on the computer and on the phone, all at the same time. At one point someone thanked him for his help and he simply replied, "that's what we do here." Verizon is lucky to have this gentlemen, whose name now I wished I got.”
Internet Service Providers
Internet Service Providers
“Ana greeted me immediately and then after pulling up my account thanked me for being a Verizon customer! Ana took the time needed to listen to my extreme Verizon cell phone technical issues and then professionally and quickly acted to find all solutions! She had to add a 2nd eSIM and phone line on my iPhone and adjust many settings both in the phone and online with Verizon to fine tune everything for the way I personally wanted it. She also pointed out a new free features that come with adding a 2nd phone line to the same iPhone: such as free data speed increase, a reduced monthly Netflix plan locked in for 3 years, and much more. She made sure that I as a customer received all the possible perks and savings available from Verizon by explaining my specific plan and how the added phone line changes the cost of all the other phone lines in my bill by showing me the store’s computer screen and walking me through line by line. After she resolved my initial issues she offered a new screen protector that was on sale and had Verizon promotions so I of course accepted and so Ana took the time to clean my phone to prepare it for the new quality replacement screen protector as if it were her own phone.Ana is an asset for the Verizon team and a great representation in acting on Verizons’ behalf to help customers stay satisfied and therefore to keep coming back and remain loyal ...such as myself! This experience for me with Ana and the Verizon brick and mortar store in Woburn, Montvale Ave., is why I spread the Verizon referral by way of word of mouth to my family, friends, and professional colleagues! Thank you Woburn Verizon!”
Internet Service Providers
“Service was fast and efficient. I had trouble with my ID but Kwame Wise was super helpful and worked it out for me. Would recommend this place, they’re very friendly!”
Internet Service Providers
“AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.”
Internet Service Providers
“Signed up with T Mobile yesterday and was helped by Alexis. He was very helpful and patient with me as I spent over an hour (and 4 agents ) trying to get AT & T to provide a transfer pin #.As soon as I stepped out of the store I got a call from T Mobile transfer team asking for the transfer pin so I almost lost my mind as I had to spend another hour and 3 more ATT agents on the phone after already doing it.The process was brutal but no fault of T Mobile- def will be back to this location.”
Internet Service Providers
“Although I wasn't about to get a phone Justin took great care of me and helped me figure out what to do to fix me account. Hopefully it gets resolved. Brighton location lied basically, Cambridgeside didn't have the phone, not even on display... And Brookline didn't even understand what I was asking for... This was literally my 4th location today and it was in stock then boom. We've been paying for a phone I returned 11 months ago. Crazy. Service was stellar though.”
Internet Service Providers
“I went in to change my service from AT&T. I was welcomed right away by the rep and he talked about all the pricing and products available. After 2 hours, my wife and I left with 2 new phones and a new IPAD before going to T-mobile, I went to xfinity. I was quoted price but I needed information to transfer the lines. When I returned, not only did they not agree to the quote but they accused me of lying. Never again”
Internet Service Providers
“Tarsha S. was very helpful after I had a less than perfect experience over the phone with central customer service. She was attentive in researching the cause of my issue and diligently solved the problem. She was patient, regardless of the line out the door, and committed to ensuring I walked away satisfied. It’s rare to come by an agent as genuine as Tarsha.”
Internet Service Providers
“All of the staff were courteous and timely, and today, Ryan became my hero when he fixed a problem with my new phone. He was gracious, knowledgeable and most importantly he got my phone to work!!! ?Great store, great service!”
Internet Service Providers
“I visited this location yesterday. Will Jones greeted me and my daughter as we came in. We came to switch our mobile svs to Xfinity. Will was able to help us with a switch and also with setting up my daughter's new phone and trading in the old one.There was another guy who helped us with a screen protector and took our old equipment - but we didn't take his name(((We had a great experience. Saved a lot of money. And we are very happy with the svs so far.I definitely recommend this branch. The staff is knowledgeable and very friendly. They make you feel like home :)”
Internet Service Providers
“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”
Internet Service Providers
“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”
Open 24 hours
17 Caldwell St, Boston
Internet Service Providers
“Much gratitude to field technician Dave, who put in a ton of hard work to get us back up and running when our radio conked out. netBlazr's phone support may not be what it used to be, but its engineering team can be counted on to get the job done.”
Internet Service Providers
“After a nightmare with T-Mobile for the last 12 days, Estefany provided exceptional customer service. She explained everything thoroughly, was very kind and provided nothing but positivity and solutions. She was able to get my phone back up and running! I highly recommend the professionalism of this location and their mobile experts. I will be returning to add a new iPad line to my account with Estefany very soon! Thanks again!”
Internet Service Providers
“Staff is great. I had no problems. No issues but in there got what I need to get. What to help of employees that speak both Spanish and English and Arabic for that matter. So overall was a great experience”
Internet Service Providers
“I rarely write reviews, but this time, I feel compelled to express my heartfelt gratitude to Roy for his exceptional service. His professionalism, patience, and friendliness made my experience truly pleasant. I had many questions, and he skillfully addressed each one, providing clear and effective solutions. Even when I encountered issues with my cellphone unrelated to T-Mobile but rather with Apple, he went above and beyond to resolve them. I've seldom encountered such a level of dedication and problem-solving at other carriers.What impressed me even more was his steadfast loyalty when talking about T-Mobile. It's quite rare to find in an employee, and I couldn't help but think that T-Mobile is very fortunate to have someone as dedicated as Roy on their team.”
Internet Service Providers
“The young lady did help me this morning. Very, very sweet, very knowledgeable, very helpful. I really enjoyed coming here this afternoon and talking with her. she did a lot for me and I really enjoy it. Thank you so very much.”
Internet Service Providers
“I lost my phone or had got stolen at the airport he was very helpful in helping me get a phone even though it did not have enough money he still help me with it I'm very thankful for his services and would recommend it to anyone”
Internet Service Providers
“I have had to come here a couple times to deal with phone stuff and each time I've been here they have been helpful and efficient and I didn't have to wait long.”
Internet Service Providers
“Love the upgraded Xfi modem, even though I nearly locked myself out putting my devices on pause. Til I discovered one I hadn't and was able to enter that one and unlock them all...whew!!! The representative here in Hyde Park was kind enough to allow my Son to pick it up with information she gathered from me. So if you haven't swapped out yours, I don't know what your waiting for, its Fabulous. ⭐⭐⭐⭐⭐”
Internet Service Providers
“Great Service. The customer service rep. that I dealt with was Deneisha D. She was great extremely helpful. She really took her time to resolve my billing issue.”
Internet Service Providers
“Absolutely great folks here. Been twice now with issues. Now look, Xfinity phone customer service is absolutely terrible, and they even lie to you to get you off the phone, but in person, much different experience. They actually care and help you through your issues.”
Internet Service Providers
“I was there a couple times and Ben always took care of me. His technical knowledge and customer care skills are impressive! Very efficient! Thank you very much, Ben!”
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Metro by T-Mobile
2 Locations -
Boost Mobile
413 Broadway #1, Chelsea Locations
“My experience at this store was fantastic! Our mobile expert Alyah, did an outstanding job at making our transition from a different carrier a breeze. She helped us set up all of our lines, all of our phones, and taught us all of the different perks offered with the service. Alyah made us feel welcomed! Now I have someone I can trust and call for any support needed. Alyah made switching to T-mobile a no brainer. This is what I call true customer service! The experience is unmatched, she even came in on her day off to ensure we had everything we needed to be up and running with our new devices. Her smile and attitude were warm and welcoming! We are extremely satisfied with the service we received. Thank you so much! You rock!Gabriel M.”