9AM - 6PM
115 Hampson St Unit #2, Dracut
Mobile Phones
“When our phone screen wouldn't come on we brought it to CPR in Salem NH. Technician Nick respectfully listened to our concerns and gave us a fair estimate for the most likely repair needed,replacing the screen and cable. When that did not resolve the issue, and further diagnosis was done, it was determined that the issue was a failed mother board in the phone, and that replacing the phone would be the most cost effective solution. At the end, what a surprise it was that we were not given a bill, even for the diagnostic work that had been performed! A great job by an awesome crew! Our thanks to all! Dave & Kathy S.”
“Had an amazing experience at this store. Kendrick went above and beyond to make sure we were taken care of and understood what options we had on an upgrade. Highly recommend visiting this location!”
“My screen protector was shattered. I walked into Wilmington Verizon store where I got my iPhone 17 last year. The store technician walmly received me and promptly replaced the screen protector free of charge.”
“I’ve had my fair share of experiences buying phones, especially with Verizon. This was by far the best experience. Nelson was great at listening to what our needs were and addressing them to the best of his abilities. A++ customer service. We will definitely return for future purchases!”
“Don was terrific with my Mom!! Don cleaned up all the corrupt apps to get her phone working, which was a huge relief. And he recommended a new plan to save her money each month! I couldn't belive it. We had amazing customer service! Definitely recommend. Will return to switch to Fios.”
“Broke the lens cover on my camera. I couldn’t get it off myself, nor could my spouse or the guy at the Verizon store. I got to the kiosk and about 90 seconds and $10 later I was all set and on my way- new clean cover on my phones camera. So helpful, quick and I thought I was going to pay more- $10 isn’t bad.”
“Guy was great, but glass had a burr, cracked and was just replaced last week and had to pay again. Going to Verizon going forward. Never had an issue with plastic, these glass ones are awful!!!!”
“Just recently purchased 3 new phones and an Apple Watch from this store and was helped by Cody. I cannot say enough great things about the experience. Cody led us through the entire process and was extremely knowledgeable about any questions I had. Highly recommend going here for your wireless services.”
9:30AM - 6PM
191 S Broadway, Lawrence
Mobile Phones
“This place earns my five-star review. The employees/owners are respectful, courteous, transparent, competent, diligent, and prompt. My MacBook was not turning on. I was going to bring it to Apple for diagnostic and possible repair. However, I noticed the waiting list was too long and decided to take my chance with this place. Although this place is also very busy, the people who work there are cordial and go beyond to exceed customers' satisfaction. The owner diagnosed the MacBook, ordered the parts, and beautifully repaired it very promptly as promised, and without the need for me to make several trips there. He also stands behind the repair in case the MacBook breaks again. In fact, he kept me informed by calling me at every step to update me on the status of the repair. I am very happy with the service and will refer my friends and Family to this place.
THAT'S WHAT WE CALLED A GREAT PLACE!”
“When I switch back to Verizon from T-mobile Sara went above and beyond to help me get back on verizon and get a new phone she is so amazing and deserves so much recognition. I will ONLY go to verizon if i need anything if she is working!”
“6/2/26
Leo Marques has exceptional skills in dealing well with both customers and information multi-tasking. He's very affable, focused, knowledgeable, and extremely helpful. The AT&T, Salem, NH store is incredibly lucky to have his smooth expertise!”
“Luiz at the Verizon store was friendly and extremely knowledgeable of the many products in the store. He helped me with replacing my damaged phone and porting what wasn't damaged onto the new one.”
“Ask for Erik 305 boston road Billerica
Really fantastic customer service.
People like Erik make consumer confidence real
Thank you Erik”
“I recently brought my grandfather to this location to purchase a new phone, and we had an outstanding experience. From the moment we walked in, Dee greeted us and provided exceptional customer service.
Dee took the time to help my grandfather select the right phone and thoughtfully customized the setup to meet his needs, including adjusting the text size and other accessibility features. While the setup understandably took some time, Dee managed the process exceptionally well. They acknowledged and assisted other customers as they arrived, clearly communicated expected wait times, and efficiently helped others in between, all while ensuring we continued to receive attentive, personalized service.
Throughout the entire experience, Dee was professional, patient, knowledgeable, and genuinely committed to providing excellent customer care. Our phone was fully set up and ready to use in a timely manner, and every question was answered.
This was an outstanding customer service experience, and I greatly appreciate Dee's dedication and professionalism. Dee is a rockstar 🪨⭐🤳”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“My experience at Cellular Sales was exceptional, largely due to the assistance provided by Brandy D.
From the initial interaction, it was evident that she prioritized understanding my needs rather than simply promoting products. She posed thoughtful questions, clearly explained each available option, and ensured comprehension prior to proceeding.
Unlike many retail encounters that tend to feel hurried, this experience was markedly different. Brandy exhibited patience, professionalism, and a high level of expertise. She facilitated a smooth and stress-free process, leaving me with confidence that I had selected the most appropriate solution.
If you value exemplary service and genuine care, working with Brandy will provide a highly positive experience.”
“I love this location! The staff is efficient and consistent. They work well as a team which helps with the wait for assistance. They are always busy, but never make you feel rushed. They are also very knowledgeable. Some of my top go to's.... Anthony, Christian, and Kiana! I leave feeling accomplished and never taken advantage of! Thanks Guys!!!!”
“They staff at the store in Nashua in front of the Pheasant lane mall were friendly helpful and knowledgeable. I only had to wait about 20 min but I went during lunch hours.”
“Paulina was amazing.im a generation behind and she took her time with me NEVER letting me feel dumb even though I did!!!! She is bilingual and a huge asset to your brand!!!!”
“They fixed my iPhone 13 screen and were very quick it only cost 150 which was reasonable for the quality I’m very satisfied also the employee was very helpful and nice definitely recommend going there”
“Rangel is the best! Super helpful, personable and easy to work with. Was able to get me set up on my new phone no problem after my old one stopped working on me. Give him a promotion and a raise!”
“The other day I went to the store to buy a phone but the girl over there checked my account and helped me get two new phones for free. I wanna get a new phone for my husband but ended up getting a new phone for myself too. Am so happy with their service.”
“I worked with Eric when I first went in. He was very knowledgeable of the product he was selling. I was informed that my phone would have to be ordered in. This evening during the process of picking up i was helped by Jay. She answered all my questions, was super friendly and very knowledgeable. If I had any questions or reservations I wouldn't hesitate to go back. They're great!”
“Great phone store, very happy! Staff are knowledgeable and helpful, and friendly. I got my Motorola 5g stylus phone there and a tablet! I love that phone, had the 4g Motorola Stylus for about 4 years and time to upgrade. The prices were better than my former phone company which is why I switched. There is a great selection of phones, and their new Revvl 2 tablet.”
“I lost my phone in the Boston Harbor. Came into Salem Verizon to get a new phone. Tony helped in the best way. He turned what was a very bad day into something good. I usually go to the Verizon in Nashua, but I now return to Verizon in Salem.”
“Everyone at this store was knowledgeable, patient and courteous. Helped us get away from Verizon and got all phones hooked up and running. Now we are saving money and getting better service!”
“They help you out as much as they can aside dealing with negative customers who probably going through a lot at home they still remain calm and help out as much as they can . 10/10 recommended.”
10AM - 8PM
1235 Bridge St, Lowell
Mobile Phones
“If i could find the survey I would sent a positive one, but since I can't find it, this is the only place I can tell anyone that the people working here always help me out and aren't pitching me anything, they arent up-selling me, they've been helpful the past 5 visits over the years, particularly Jason I believe his name is - who helped me out twice, and the man who helped me with picking headphones today, David. Appreciate you guys being helpful and genuine, not just what people imagine of a typical salesman. These men deserve raises, thats all I'm saying.”
“I stopped by the store to have my phone unlocked and had a great experience. I barely had to wait before Michael assisted me. He was polite, professional, and handled everything quickly and efficiently.
My phone was unlocked in no time, and the whole process was smooth. Employees like him really make a difference—I highly recommend asking for Michael if you need help!”
“I've had such a wonderful experience working with the team here. They've made my site not only look and function great, but also SEO optimized and easy to find for clients. I look forward to continue working with them as they help me gain a larger audience and clien base.”