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“Second visit to Q Car Care, both exceeded my expectations. Matt easily accommodated multiple scheduling changes and kept me in the loop regarding my car’s status. Vinny is truly a master detailer - I will not let any one else touch my cars. I have own my 93 964 C2 for 17 years and I’m very confident saying it has never looked better after Vinny’s work last month. I am a life long auto enthusiast and therefore have developed a decent attention to detail. Vinny is the real deal.”
9AM - 8PM
97 Main St, Stoneham
Electronics
“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”
“My wife and I purchased a LG refrigerator on a Monday and it was delivered, set up, and in use on Wednesday. Try that at a big box store! Doyon's is simply the best.”
10AM - 6PM
251 Main St, Wilmington
Electronics
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“I went in for a trade-in/upgrade for family member and Devonte went above and beyond to make the transaction as smooth as possible. He also made drop off of the trade-in quick and easy. Additionally, he took the time to minimize the change/cost in billing/plan. Will/would definitely return to this location for future needs.”
“Very professional and very helpful with ideas to help me replace a difficult cooktop! The electrician came with a carpenter, both were very knowledgeable & great with ideas. Looking forward to working with them!”
10AM - 6PM
191 Sudbury Rd, Concord
Electronics
“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
10AM - 7PM
333 Moody St, Waltham
Electronics
“Amazing experience here with Khristia! She was so helpful and clear with every step! She gave me the most valuable, professional, and best experience I could have.”
“Isaiah and Jonathon in less than seven minutes solved a problem that I had worked through 4!!!! separate Verizon customer service reps on the phone with. Unbelievable customer service with these guys. Grateful for them, stepping in and solving the problem instantly. Verizon needs more people like these guys!”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“This is the best store EVER. I went to another location and they tried to scam me. When I came to this one they helped me with everything I needed. Love this store. Great people.”
10AM - 8PM
85 River St, Waltham
Electronics
“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
10AM - 6PM
157 Main St, North Reading
Electronics
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Really love this storeeeeee recommend highly. I always go in for Nintendo stuff. Fair price, and if you go in often you end up finding different stuff most times.”
“This place is absolutely amazing. It has everything that Hobby lobby and Radio shack use to have. It has all sorts of electronic pieces and parts. Lots of audio, lighting podcasting equipment and also computer parts like fans, old motherboards, all type of circuit boards. The staff were also extremely helpful in giving technical suggestions and sharing past projects. I really hope it stays open since it might not get a lot of traffic. It is a real hidden gem and worth the drive.”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“I originally tried to shop at the North Billerica store, but they were not open at 10:15am, despite the posted hours of 10-6.
This was actually a blessing in disguise, as I went to the Pinehurst location instead, and it was a great experience!
I was assisted by a very knowledgeable, very helpful young man named Luiz. He was personable, exhibited excellent customer service skills, and worked with me to make sure I got what I was looking for, and that I was satisfied with my purchase.
I will not be returning to the North Billerica location ever again. My home store is now the Pinehurst store, where I know I will be treated with respect, have all my questions answered, and feel like I am welcome. I've already started telling my friends and family members what a fantastic experience this was. Luiz is definitely an asset to your team! His service today should be held as the standard for your staff. Thank you again, Luiz!”
“Chris, Sean, Chuck, and Kevin are a dream team. They're awesome and so great to work with. We needed a very specific set of services, and we contacted them with a request for a proposal on a 24 hour timeline. They way more than delivered on the proposal, with creative solutions,and on the work, which was well done. No hesitation on hiring them, would (and likely will) do so again.”
10AM - 8PM
1019 Trapelo Rd, Waltham
Electronics
“Ledi and Nate solved an issue that 4 hour of customer service couldn't.
Best T mobile store in the greater Boston area.
Hands down.
I highly recommend ? ?”
“Just had a great experience getting a new TV at HHS. They first overcame a hurdle that was too much for a certain big box chain store, proving to the extremely cautious management of our new residence, a large condo building, that they had sufficient insurance to be allowed into our building, by filling out the necessary forms, having them endorsed by their insurance company, and very quickly getting them into the hands of building management. Neil at HHS, even after I was ready to buy the particular TV I wanted, took the time to check the manuals of our existing receiver and speakers to make sure the installers knew exactly how to configure everything. Then the installers, Brian and Perfecto, got it set up quickly, with the latter coming back the next day to make some adjustments and show us how to make other ones ourselves if we so choose. All that at a very reasonable price. I couldn't be more pleased.”
8:30AM - 5PM
120 Elm St rear, Watertown
Electronics
“These guys (and gals) take care of all our cars. I started using them for custom install radar and laser, but that's expanded now include wrap, ceramic coatings, and audio. I wouldn't go anywhere else.”
“Vuong and Patrick were both terrifically helpful in creating a new plan at a more reasonable price! Vuong was particularly helpful and available on the day all of the equipment was installed. For me, dealing with Xfinity is generally a nightmare! Vuong and Patrick made it entirely bearable.
Thanks to you both!!!”
9AM - 7PM
3 Mt Auburn St, Watertown
Electronics
“I don’t typically leave reviews, but I had a great experience working with Kyle and thought others should know about it. We came in to get my wife a new phone and he walked us through all the current deals and plans. After talking through our options not only did we get a great deal on a new phone but he helped us lower our monthly payments based on how we use our phones and set me up with information on how to switch to Fios for our home internet which I’ve been thinking about doing. This is definitely the place we’ll come whenever we need help with our Verizon products in the future. Thanks again, Kyle!”
“This place is awesome. We didn’t realize what time they closed and came in after closing, but the owner let us in. He gave fantastic guidance and we ended up getting a new record player and receiver here. Super nice, lovely place.Also the owner has a wonderful polish accent :)”
9AM - 8PM
89 Main St, Stoneham
Electronics
“I had a great experience at T Mobile in Stoneham with Jon he is awesome! He made changing over go smoothly answering all my questions, never made me feel rushed. Would definitely recommend”
10AM - 8PM
301 Harvard St, Brookline
Electronics
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
10AM - 8PM
57 Bond St, Watertown
Electronics
“Today was honestly one of the worst days I’ve had in a long time.
I came in planning to port my number to T-Mobile. The process was extremely rough, frustrating, and in the end, unsuccessful — entirely due to issues left behind by AT&T, not this store.
What made the difference was the people here.
From the moment the staff understood what I was dealing with, they didn’t rush me, dismiss me, or tell me “it’s not our problem.” Instead, they were patient, professional, and genuinely willing to help. They spent a significant amount of time — nearly an hour — actively trying to troubleshoot and clean up the mess AT&T left behind.
Even though the port ultimately couldn’t be completed, I could clearly see the effort:
They cared
They tried
They treated my problem like it actually mattered
In the end, I had to make the tough decision to abandon my old number and start fresh — and I chose to do that with T-Mobile, because the experience in this store made that choice easy.
Sometimes great service isn’t about magically fixing everything.
It’s about effort, responsibility, and treating people with respect when things go wrong.
Thank you to the team here for turning a terrible day into one that at least ended with the right decision.”
10AM - 8PM
1100 Lexington St, Waltham
Electronics
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
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“I had the pleasure of working with Paarth at the Lexington store. I am not super tech savvy, and he was endlessly patient, trying to find a family plan for us with the best deals and discounts. As a result of his efforts, I am planning on switching to Verizon for our internet and streaming. I need a human being to consult with and I feel fortunate to have found him!!”