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“The people who work on the counter are very nice and helpful. Although there usually is a line but they get through it quick, i wish they can keep 2 people there at a time. Otherwise great location!”
8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“The only usps location that is always efficient, friendly & helpful! All the staff members have always been friendly and knowledgeable!!
Thanks for the support and great work!
-Chris -”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“Just gave this post office a visit and the woman that helped me was awesome. She had really great customer service skills and did not mind helping me by giving me details on sending priority mail and explaining to me my best options for mailing out a package. I was a little skeptical because of the reviews but my experience was great.”
“We made an appointment for a new passport. They were very timely. The atmosphere was calm. The employee was professional and clear. The whole process took 15 ́minutes. It was perfect!”
“Best post office in Macomb County. Before I lived nearby I actually went out of my way to come here. Quiet, quick as it gets, and polite. My favorite post office by far.”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
“This is the best USPS location I have ever been to. I use it regularly and the staff are so friendly and efficient. Going there brightens my day. I think all the 1 star reviews are due to impatience and condescension--painful to read them.
Respect ALL federal workers!!
Thank you John R team!”
“Five star service for associate William! The woman behind me was hilarious… She said hey! You’re a will from the Google lol definitely made me chuckle when she mentioned how great his service was and I was able to experience it. William is kind and courteous and helped me with what I needed to do today. I will absolutely be leaving a review for him through USPS (from the receipt.)”
8:30AM - 5PM
28211 Southfield Road, Lathrup Village
Post Offices
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
“Go inside the fresh building. Difficult to find since there is no signs of usps. They have packaging to ship priority mail. It is a Meijir customer service desk that also has a subset of usps services.”
“I want to thank the postal worker! Very kind and professional, helped us quickly with everything, explained everything clearly, and made the process very easy. Excellent service, we really appreciate your help!”
“My experience is based on my phone conversations with the staff (A lady at first, then a gentleman) today. They were professional and helpful in solving my issues. Call backs were prompt and communication was thorough. Thank you!”
8:30AM - 5PM
2050 South Boulevard, Bloomfield Hills
Post Offices
“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
“Came in for a 3 person passport appointment this morning and Wyatt was AMAZING!! Super helpful!! He had us in and out as fast as possible and was incredibly patient with us throughtout the entire process. Could not recommend his help more!”
“Accidentally put my voter card back into the mailbox after signing it and our mailman was so kind to explain that I’m supposed to keep it in my wallet haha”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“Francine has been awesome during the transaction I have encountered. I understand that it can be difficult in certain situations people are going through each situation when it comes to usps. When you have certain questions that you have she will be happy to help out. Her team is also wonderful as well! I would highly recommend her and this store location as well!”
“These 2 ladies had everyone smiling ? and happy !! They were so sweet and friendly and even though they were short staffed , they said good morning and hello to everyone coming, they deserve recognition!!! Best experience at a usps branch. Thank you ladies !”
“We live on Larchlea in the Midvale area and this review is for Rhonda, our treasured mail carrier. She has been delivering to and for us for years and is truly a bright spot in our days. Rhonda is always kind & cheerful and we’re so grateful for her efficiency! My daughter has an online business and most days there are piles of packages to go out which are left in Rhonda’s capable hands and we couldn’t be more thankful or satisfied with her service.
Most Sincerely,
Cynthia Lutz”
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“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”