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“Both of the people working the kiosk were extremely patient. They saved my invitations before they were mailed out; helping ensure safe delivery. One of the workers, I believe his name was Masum? Took the time to really make sure we were all set. I’m so used to rude post office people and they restored my faith.”
8:30AM - 2:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“The only usps location that is always efficient, friendly & helpful! All the staff members have always been friendly and knowledgeable!!
Thanks for the support and great work!
-Chris -”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“Just gave this post office a visit and the woman that helped me was awesome. She had really great customer service skills and did not mind helping me by giving me details on sending priority mail and explaining to me my best options for mailing out a package. I was a little skeptical because of the reviews but my experience was great.”
“We made an appointment for a new passport. They were very timely. The atmosphere was calm. The employee was professional and clear. The whole process took 15 ́minutes. It was perfect!”
“Best post office in Macomb County. Before I lived nearby I actually went out of my way to come here. Quiet, quick as it gets, and polite. My favorite post office by far.”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
“This is the best USPS location I have ever been to. I use it regularly and the staff are so friendly and efficient. Going there brightens my day. I think all the 1 star reviews are due to impatience and condescension--painful to read them.
Respect ALL federal workers!!
Thank you John R team!”
“Five star service for associate William! The woman behind me was hilarious… She said hey! You’re a will from the Google lol definitely made me chuckle when she mentioned how great his service was and I was able to experience it. William is kind and courteous and helped me with what I needed to do today. I will absolutely be leaving a review for him through USPS (from the receipt.)”
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
“I want to thank the postal worker! Very kind and professional, helped us quickly with everything, explained everything clearly, and made the process very easy. Excellent service, we really appreciate your help!”
“At first we were unsure if this was really a post office but they have a full array of the flat rate shipping boxes and envelopes. We got a tracking number and a flat rate shipping envelope. And the lady at the customer service counter was very nice and helpful!”
“This is a nice USPS location. Large building with plenty of room, an assortment of kiosks and good assortment of retail items for packaging and shipping. The service was excellent!”
“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
“Came in for a 3 person passport appointment this morning and Wyatt was AMAZING!! Super helpful!! He had us in and out as fast as possible and was incredibly patient with us throughtout the entire process. Could not recommend his help more!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“Francine has been awesome during the transaction I have encountered. I understand that it can be difficult in certain situations people are going through each situation when it comes to usps. When you have certain questions that you have she will be happy to help out. Her team is also wonderful as well! I would highly recommend her and this store location as well!”
“These 2 ladies had everyone smiling ? and happy !! They were so sweet and friendly and even though they were short staffed , they said good morning and hello to everyone coming, they deserve recognition!!! Best experience at a usps branch. Thank you ladies !”
9:30AM - 3:30PM
1221 Bowers St, Birmingham
Post Offices
“Stopped into this branch for the first time, this morning. No wait for the front desk, but there was a short line at the self-service kiosk. The (2) employee that I interacted with were very pleasant and helpful. This location is within walking distance from my work and I will definitely come back again.”
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“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”