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“The best UPS store! Everyone is extremely friendly and helpful. They will get you in and out in no time…. Also the range of services is just what every small business owner needs. We are very thankful for all the help provided on daily basis (and we are there every day).”
“My guy Salah always comes through with great service!
I’ve been coming here the last two years when it opened up and I will not go to another UPS unless this one is closed. No more headaches thank God.”
“Cissy’s Indian Trail Pack N Post is an amazing business. They are very friendly, professional, and make an impact in the community. I recommend this business 100%.”
“I will only go to this UPS store. The guy who is always there, likely the owner, always helps with anything I need, from copies to fingerprints. I haven’t had that experience with other UPS stores.”
“I go to this UPS very often for Amazon returns, pritnting and shipping needs. The manager Misty is very friendly and accommodating and always makes it an enjoyable interactions. This is not the closest UPS to my house but I find myself driving the extra distance because I know I will be met with friendly staff and a seamless and helpful experience.”
“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”
“Ryan and William are always so willing to help me. William faxed documents and it took three attempts. Ryan had all the information that I needed about my passport application. I love this location because everybody here does a fabulous job. Nick is the manager and he is pleasure to work with.”
“One of the best customer service experiences I have ever had the store manager Christine is extremely patient and sweet and caring went above and beyond to help us even though she was busy we waited patiently for our boxes to be packed to be by her self she was on point deserves a raise also the A4 print job I was reading that is a European measurement so your staff did an amazing job as that would not be their fault also I didn't think it was your employee job to fix a internal issue with the printer I was there this day as well and she was very nasty and rude to the employee who was trying to help her and it was not the store manager. Your employees have always shown professionalism. People need to understand that we do the American standard of measures not European that it should be stated when they come in and not harass the staff for not knowing another countries measures”
“I highly recommend the store! I showed up about 25 minutes after they had closed not realizing they were closed and an employee met me at the door and told me they were closed, but then proceeded to take my return. I didn’t even have to ask. They are super polite, kind and I will definitely return.”
“I have used Matthew’s Appliance numerous times and I would highly recommend them for any washer/dryer repair. They are always quick to respond, communicate when they can get to your area for repair and have always fixed my problem!”
“These folks are the best. A lot of us no longer have printers. I'm one who doesn't. Any time i need printing, I go straight here. They're super fast, kind, friendly, and courteous. I can't wait until I need more printing so I can go see them again.”
“I just wanted to thank the entire team, especially the owner/manager, for being wonderful in helping me track down an item that did not arrive at its final destination. I appreciate their willingness to search through tons of information to help me obtain a tracking number so I could start a claim. THANK YOU! ?”
“⭐️⭐️⭐️⭐️⭐️
The BEST UPS Store in the country — hands down.
Leslie and Melanie are absolutely incredible. I’ve been coming to UPS Store #4069 on Stevens Mill Road for years, and every single visit feels like I’m walking into my own personal office. They know me by name, have my corporate mail ready before I even ask, and always go above and beyond to take care of anything I need — printing, shipping, boxing, whatever.
It’s rare to find people who take this much pride in their work and treat customers with this level of care and professionalism. These two run this place like pros — fast, friendly, and always on point.
If you’re looking for top-tier service and a team that actually gives a damn, this is the only UPS Store you need to go to. Five stars every time. ???”
“The best company I make 2500 every week and they never drug test so you can get away with alot. I have to say if you want to party like the 1980s driver come here you can run paper log no problem . Pull over and draw a line I'm ready to go .”
“Jenifer went above and beyond to help get packages to my son. She was kind and knowledgeable with the whole process! Highly recommend this location!!! She will not disappoint.”
“Any/all negative reviews for this store are from an average of FIVE years ago. This location is GREAT, and it has been for years. Zero problems. Quick. Friendly. Professional.”
“They are always so friendly here, by far the best location to visit. Zil is so incredibly helpful! I had multiple returns with QR codes and ones that needed repackaged and printed labels. He always makes the stressful return process way easier. Much appreciated!”
“Hemali, the owner, and all of her staff were professional and helpful to me during the past 2 years. They assisted me with tedious copying of legal documents & mailing them safely & swiftly to attorney offices and courthouses. They gave me peace of mind, support and confidence during an emotional event. Many thanks to Hemali and staff!”
“OMG / OMG - Hands down! - This was the nicest and most robust Whole Foods that we have ever been to in our lives! - Staff was very: (1) Available, (2) Knowledgeable & (3) Friendly; - Patrons of the store were normal and not like the usual insane types that we are accustomed to bumping into. Parking lot can be slightly tight - nevertheless, we were able to find plenty of parking. People in the parking lot are extremely cordial and friendly too. Produce is fresh and well stocked. Sit down area is extremely clean! - Employees obviously take great pride in maintaining this location! A+”
“I love the employees in this store. So efficient, fast, helpful and above all a ton of smiles and holidays wishes. Keep up the good work. Refreshing change to go to a store and come away happy with the service.”
“I am an online Reseller and ship and 50 things per week and I'm in here pretty much everyday. Workers there are great, friendly, helpful and knowledgeable. They Accept everything..UPS, USPS and FedEx which makes it easy for a one stop drop for me as I use them all. Easy in and out vs the crazy busy waxhaw post office. There's usually always plenty of parking close to the front door. Highly recommend!”
“I visit this UPS store often to mail packages.i always have the pleasure of seeing Kajal working and helping me with all my needs. Such a great friendly person .”
“I made a shipment last week and my box arrived very well in 8 days, everything in perfect condition and just as I sent it ? thanks to you I can share with my family even from a distance ”
“I had an amazing experience thanks to Wren! She helped me through the entire process of sending a very important package. Even though my English isn't perfect and I have a strong accent, she was incredibly patient, kind, and respectful the whole time. She took the time to explain everything I needed to know in a clear and friendly way. Her warm attitude and professionalism truly made my day — it’s rare to be treated with that level of care and understanding. Wren went above and beyond, and I’m so grateful for her help. She is truly one of a kind!”
“Even if there is a line, I never have to wait too long. The employees are very efficient and friendly. I have never had an issue at this store. I love the convenience of this location for me.”
“Extremely grateful for their accommodation. I'm working remotely with no printer and needed to print and mail in excess of 100 pages with 7 mailing labels. I phoned first then emailed my docs explaining I had no car and would arrive in 30 minutes by Uber. I walked in the door with my driver waiting. My print job was waiting for me, perfectly done with labels and docs in the right order. I paid and was out in less than 5 minutes. I can't leave Charlotte without thanking the owner for his insight, very fair pricing, and his help packing my docs in a rain proof sleeve. He provided overwhelmingly fine service and better pricing than his chain store competitor beginning with "U," across the street, whom I had found independent, arrogant, and expensive. BizXpress is a better choice.”
“Bri absolutely made our day! My wife and I went here to get adoption documents notarized. Bri was so excited for us and made us feel loved!
Beat customer service!”
“The little FedEx store that could! I use this location all the time and the manager and her staff are great! They always make things quick and easy and help me select the best options for packaging and shipping.”
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“We went to the UPS store in Weddington last night to get some documents notarized. Fabi was AMAZING! And went above and beyond for us. She and Katie made sure we were taken care of and even stayed after hours to make sure everything was thorough and complete highly recommend.”