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“Ask for Chad. I thought my phone was lost while shopping. Stopped in this store where he immediately put the number on suspension. The phone was later found and the number was reinstated.”
“Came in to the stelzer location talked to Ty about my problem with my phone boom ? in no time he heard exactly what I needed got me an upgrade faster then ever transfered all my stuff with np Mann this guy is talented not only is he knowledgeable about his stuff he's very kind an explained everything needed also changed my grandaddy plan glad I visited Ty at the Stelzer location”
“I had the most wonderful experience purchasing my phone with Daeja at Boost Mobile. Her service was truly outstanding — she made me feel loved, appreciated, and completely comfortable from start to finish. Deja’s kindness, patience, and genuine care turned a simple phone purchase into a beautiful experience. I’m so grateful for her help and highly recommend her to anyone looking for exceptional service.”
“Absolutely TOP NOTCH customer service!! Sales rep Keenan
My fiance had an issue with her current phone and we were ready to upgrade her. She is a medical professional and desperately needed it to do her job. We had an issue with both Best Buy and the Verizon store in Heath with poor customer service. It was getting late and we thought she would have to go another day without a functioning phone.
However I found this location and saw they were actually open until 9pm! We got there at 7:55 and I was worried it may be too late to do a full activation. Thank goodness I was wrong.
We met Keenan. An outstanding young man that was SO helpful and patient with us. We knew what we wanted and he got the phone and spent the next hour and a half getting my fiance through the full set up. He worked after hours to get this done for us, and was very pleasant the entire time, and personable as well. We actually enjoyed the downtime as we waited for her new phone to switch over speaking with him. He REALLY went the extra mile to ease our frustrations and not once did I feel like he was frustrated for working late or that we weren't important as customers. This young man is management material 100% and I hope he is recognized for his exceptional customer service. I know from here on out, this is our new location for anything to do with Verizon and I understand he also works at the Sawmill Road store, so if you want to be treated right, call ahead and see if he is working. It will be well worth your time!
Thanks again Keenan for ending a very frustrating day on a high note! We wish you the best.”
“I been going to.alot of plase but.no solution then some.one referred me to this location
In.5mntthe fix all.my issues for my phone thanks again polite and respct”
“Just had the best experience with boost. Went in to replace a damaged screen quote. What was different than previous times is the consultant were straight forward with other options available for the same price it would cost to replace the screen, educated me about the benefits of upgrading My phone,added necessary accessories for home and travel, transferred and All accounts to New phone. But here's the best part of all is that he showed patience and concerned, completed his task in a timely manner and the best of all I didn't feel like I've been taking for a ride by someone that just wanted to make a sell. Good job young man you really changed my boost mobile customer experience.”
“I wanted to acknowledge some wonderful professionals that assisted me greatly and resolving an issue with my aunts phone service with AT&T. She had accidentally locked herself out of her phone and iPad, which caused a lot of work that I was not prepared for I was able to get into her email and through Apple, however I had great difficulties with AT&T. I had made numerous phone calls to AT&T’s Service and tech-support line with no res Revolution. I had also visited three other locations And was not able to get any assistance with her phone. The Olentangy Store did try to rectify the situation, however, disappointed me by giving me a phone number for “Office of the President “ which didn’t exist. After feeling like there was no possibility of AT&T system in resolving the issue I was told by another store to seek the folks out at the Taylor Park, Reynoldsburg store. I spoke with Shawn and Tre about the issue. They were able to assist me in getting my Aunt’s phone operable again. They were able to contact higher people after back office to get this accomplished. I am grateful to them that she does have phone service and can rest easier knowing that it’s easier for her to contact us. She has Lewey Body dementia and-it’s imperative that we’re able to get in touch with her! Thanks again SEAN and Tre for the wonderful work that you did to assist me and helping my aunt whom has been a customer for at least 20 years! Thanks again for your hard work you’re caring attitudes and the ability to follow through on your promising and commitment.”
“Awesome service , went to purchase groceries before snow store and seen Bill awesome guy , who assisted me with screen and battery replacement as I checked out phone was done in no time.”
“I stopped by to look around and ask a few questions, and I had a great experience. Every staff member was friendly, welcoming, and eager to help. It was great to see the team working together while maintaining such a positive attitude and enjoying what they do.
Janielle assisted me during my visit, and she was especially kind, knowledgeable, and professional. I truly appreciate everyone’s hard work and excellent customer service. I will definitely recommend this AT&T location to my friends and family.”
“Tonight I came in this Verizon store for a phone and Iam walking out with much more . The manager which is Hunter is truly a very valuable employee for Verizon. He went above and beyond to satisfy us and fully made me stay with Verizon as I was ready to try a new company.”
“Mina and Bill at AT&T are absolute pros. I walked in feeling pretty hot from a rough day, but they handled my frustration with total patience and grace. They stayed focused on my cell phone needs and actually turned my whole mood around by the time I left. Incredible customer service—they truly went above and beyond. 10/10 recommend!”
“Malek was very very helpful.came in on memorial day.totaly solved my problem and helped me pick out a new phone and get me all set up.i will be coming back to this boost from now on.5 stars”
“Rep was super polite and quick especially being by himself with 4 customers. I was 2nd to last and didn't wait pass a decent 12min or so, I was addresses upon entrance and asked if it was something quick or involved. I appreciated the triage of the room. Way to go.”
“As soon as I explained the issue, they told what they want to fix on it and they get it done in front of me, these tecks dosent play when it comes to phone problems”
“I filed a claim through AT&T, but I wasn’t given many details about the process. I called the store and spoke with William, who was incredibly helpful and answered all of my questions. He made the entire process simple and stress-free.
They repaired my phone perfectly the very same day. I was worried because I had to work later that evening, but everything was completed quickly.
I highly recommend this store to anyone in need of phone repairs. The customer service was excellent, and the experience exceeded my expectations!”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“Hands down thee best services I've ever received. She was very patient with me and kept me happy the entire time I was there. This lady deserves a raise and a promotion. She really care about her customers needs”
9:30AM - 8PM
1896 Brice Road, Reynoldsburg
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“I had a very good experience and some of the best customer service. I recommend all new customers and customers that may not have to best experience with their service provider.”
“I am a new customer with AT&T. I woke up to a phone issue from my previous carrier the staff at S Hamilton help make a bad situation good with patience and professionalism. As long as I have a relationship with AT&T and S. Hamilton Rd. has the same staff this is where I will take care of my business”
“I went in. With a plethora of questions, my android, my mom'siPhone, charging, watches, etc. Noah was patient and answered my questions. And for things he didnt know he looked them up. Knowledgeable & Pateint without pressure. Which is awesome. I would recommend Noah to everyone. Thank you Verizon for your staff.”
“James provided outstanding customer service during my visit to the Cricket Wireless store. He was welcoming, knowledgeable, and clearly experienced.
He took the time to explain everything thoroughly and made the process easy from start to finish. I truly appreciated his professionalism and positive attitude.
This will definitely be my go-to Cricket store from now on. Highly Recommend”
“Mo was so great! She was helping 3 different group at once but it felt like she was still able to answer any question I had. Getting a new phone is stressful but Mo made it easy. Would HIGHLY recommend coming to this store and asking for Mo”
“Sara at the North Hamilton Store in the Stoneridge plaza was so wonderful. I recently tried to get 2 lines added for my kids first phones and the online chat was horrible. Sara was able to get exactly what I wanted and needed and set us up quickly. I really appreciate her attention to detail and her willingness to help us get the best plan and deal available. Highly recommended seeing her at this store.”
“I came into the store to upgrade my phone. Imani was amazing. She got me completely taken care of and with a pleasant and welcoming spirit. Good customer service is hard to find!!! Thank you so much Imani!!! 😃”
“Good customer service. The guy in store held a phone for me because it was the last one of that kind in stock and my other phone had stopped working on me. I love my new phone.”
“Karla has excellent customer service she treater with awesome care and professional attention thank you cricket for having Karla at the Broad St. location she needs to train other managers at other locations Thanks Juan Woods”
“I love this Metro! They are always so knowledgeable and honest about their phones and their capabilities. They get you in And out the door fast too! My go to phone store!”
“Stopped at this location just left alum Creek and they were closed down The gentleman name Ty was closed for the night but wasn't done so he let me get an upgrade rq an fast I told him I would have to wait till Friday he said no no no lol Thanks Ty!”
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“I would love to say thanks to miss daeja she was able to transfer all my information and give me the best deal and I got some extra gifts all for the same price which was very affordable and great thanks so much and she is very polite and funny great customer service agaent”