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“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
“Mattie, was very knowledgeable ,friendly smile, she solve my issue quickly! !thank you so much my 16 apple had frozen, i was unable to reset even after looking At YOUTUBE, i still could not reset! But Mattie did!quickly”
“Came in to the stelzer location talked to Ty about my problem with my phone boom ? in no time he heard exactly what I needed got me an upgrade faster then ever transfered all my stuff with np Mann this guy is talented not only is he knowledgeable about his stuff he's very kind an explained everything needed also changed my grandaddy plan glad I visited Ty at the Stelzer location”
“I Would Like To Give A Shout Out And A huge thanks to miss Daeja she was extremely helpful and nice great customer service help and she explained all the options provided me with a great discount thanks miss daeja”
“I had a great experience at Boost Mobile. Zack helped me get my phone activated on the $25 unlimited plan, and the whole process was quick and easy. From the moment I walked in, he was friendly, professional, and made the experience enjoyable.
He got everything set up without wasting any time and made sure I understood everything before I left. It’s not often you find customer service like that these days.
If you’re looking for a Boost Mobile store with great service, ask for Zack. Highly recommend!”
“SHAFI WORKS MAGIC!
I'm not a regular customer but I am now!
Had a problem retrieving my Gmail for two days after buying a new phone, due to my old one's screen being crushed. I couldn't log in a PC, laptop, or tablet. Took both phones to Shafi, less then 10 minutes and I'm back!!!!. Gmail retrieved. Nice deals on phones and repairs!..”
“Devin was super nice. Would recommend him to anyone who comes to the store. Thanks At&t keep up the good work. Also he saved us over a hundred dollars a month on cable internet cell phones.”
11:30AM - 5PM
2793 Taylor Rd Ext, Reynoldsburg
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“Awesome service , went to purchase groceries before snow store and seen Bill awesome guy , who assisted me with screen and battery replacement as I checked out phone was done in no time.”
“Unfortunately, I upgraded my I-phones on line and had them shipped to my home, instead of buying from this quality AT&T store. The online people told me somethings that were not exactly correct and the manager, Trevon Smith had to explain the truth. He helped me set up my new I-phones and handled the return of the old phones for trade in. His service was superb even though he did not get any commission on the phone purchases and his knowledge was excellent. I recommend Trevon to ALL OF PICKERINGTON AND THE AREA to get your phones from Trevon and this store -- you will not be sorry!”
“John was very cordial with me in switching my stuff over to my new phone. He's not just a salesman but rather a friend to the consumer. This man honestly deserves a raise for all of his efforts.”
“The repair guy was honest and said if they can't get a part, then they won't try and fix the item..Plus, this guy went over and beyond and found me the item I wanted repaired on eBay for cheaper than their repair cost. That was real cool of him, and I did just what he suggested ?”
“Super nice, and fast. Fixed my phone screen less than 15 mins. They were busy and they still made time to help me last min. Thanks guys. Will definitely come back!”
“I stopped in to get a new iPhone, but didn’t have much time available. J.J. greeted me as soon as I entered the store and took care of me in a way that made me feel like a family meneber, even though we had never met, before. I got a great new phone and all my ‘stuff’ transferred over from my old phone and it was done FAST! I am not very good with technology, but J.J. took care of EVERYTHING for me. I can’t say enough good things about my experience. I was NOT looking forward to the process, but it was very pleasant.”
“Huge shoutout to Rylee!
I ran into some issues trying to trade in 3 phones online, but he made the whole process quick and easy in store. He got all 3 traded in, and was able to save us some money on our upgrades and our plan. Super helpful, great customer service!”
“If it wasn’t for Jaryn the Manager I would be losing my mind. He successfully guided me through the porting process with patience and professionalism. It took two visits and multiple authentications but I couldn’t have done it without him! Dude is a pro!!”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“Raed was a wonderful man he helped me when I was in need for service is he is the best person I ever came across excellent service and it was patient and he helped other customers that were online as well in the store and they were satisfied thank you so much”
“Great customer service, including reviewing plan to confirm I was getting the best for my needs
Process was smooth and seamless in activating new phone and transferring data”
“Sales manager Noor was absolutely amazing and very helpful. She made the process seemingly simple and never broke her professionalism even when handling several customers at the same time. I’ll definitely be back because of her.”
“I stopped by Boost Mobile today! I saw on Facebook they were doing an event. Visit with Santa and they were handing out free toys! We took our 2 year old daughter! It truly was so so nice! She has talked about it all day! Is was so great! It truly was. I was worried pulling in they would try to pitch us. Which I would if totally understood if they did. But they let us enjoy the time with our daughter! And visit with Santa. Gave her a free toy! It was awesome. All the staff was amazingggg!! Truly amazing! My contract is almost up with Verizon and I do plan to check Boost out! Thank you for today Boost Mobile! ? ? Your Santa was amazing! My daughter even thought it was cooler that he was sitting in a snow globe! Thank you!! ?”
“Good customer service. The guy in store held a phone for me because it was the last one of that kind in stock and my other phone had stopped working on me. I love my new phone.”
“James provided outstanding customer service during my visit to the Cricket Wireless store. He was welcoming, knowledgeable, and clearly experienced.
He took the time to explain everything thoroughly and made the process easy from start to finish. I truly appreciated his professionalism and positive attitude.
This will definitely be my go-to Cricket store from now on. Highly Recommend”
“Sarah was great helping me get my new phone and download contacts, calendar, emails etc from my really old and very slow phone. It took several hours due to the slowness of my phone.”
“Skylar was amazing. She was patient and kind to every customer that came in. Working alone in the afternoon, I have never seen anyone multi-task with such proficiency and professionalism, never wavering, never faltering. She is a great asset to this team. Thank you Skylar”
“Karla has excellent customer service she treater with awesome care and professional attention thank you cricket for having Karla at the Broad St. location she needs to train other managers at other locations Thanks Juan Woods”
“I love this Metro! They are always so knowledgeable and honest about their phones and their capabilities. They get you in And out the door fast too! My go to phone store!”
“Stopped at this location just left alum Creek and they were closed down The gentleman name Ty was closed for the night but wasn't done so he let me get an upgrade rq an fast I told him I would have to wait till Friday he said no no no lol Thanks Ty!”
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“I would love to say thanks to miss daeja she was able to transfer all my information and give me the best deal and I got some extra gifts all for the same price which was very affordable and great thanks so much and she is very polite and funny great customer service agaent”