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“After having a terrible experience at another metro for the past few days, i ended up giving them one more chance and drove a little out of the way to this one. Theo helped me so much and provided amazing service. you can tell at this metro location customer service is very important.”
“My husband and I stopped in to get the special which was an early upgrade to the 15 Pro, IPad and Apple Watch. Cory W was extremely helpful and made us feel comfortable. He took his time to explain everything and made sure we understood everything before we left. Thanks so much Cory!!”
“Walking in here, I did not have to wait! Vae was at the door to greet me and answer all my questions about purchasing new phones for me and my wife!! The customer service was awesome!! Thanks Vae”
“We've been doing business with Adam at the West Kemper location, for about 5 years. Always helpful.. Store is always clean and comfortable. Definitely recommend this location and staff”
“I have use this store for ally sales, payments, and help. They are great and service has been better than anyone else I tried in my area (Hamilton) .. I stay with them because of service at store and great service on my phone. Thank you for everything.”
“Good prices, honest people and a nice store. He helped me go over device prices and was honest about the devices comparability and compatibility. I'll be back for sure.”
“Stopped in the store for assistance on setting up my husband’s phone. The gentleman who was working today was so helpful and courteous. I will recommend this store to my family and friends.”
“Erika really did her thing and helped us with ALL our wants and needs!! Definitely will recommend her and this store, to everyone!!!Thank you again for everything!!!”
“(Translated by Google) This bost mobile store on hamilton avenue offers an excellent service. I recommend you to visit it either by paying a bill or by buying a new phone.(Original)Esta tienda de bost mobile en hamilton avenue ofrece un exelente servicio lo recomiendo aq lo visiten ya sea x pago de vil o x comprar un nuevo telefono”
“Went in today for home internet and was helped by Jay D. Jay went above and beyond to help me and make sure set up would be easy when I got home. Great Customer Service and was very understanding.”
“After being told different things as well as prices at 3 locations (including this one) I left the colerain location bc they was doubled the price the other 2 locations quoted me so I went into this store (Hamilton Ave location) and both men working today where very friendly helpful and above all else patient with me. Since I was back at square one& had to look into different phones and features and compare it all over again.... I have to say although I spent more money than I had plannedOn spending and all that I appreciate them working with me and helping me.Thank you guys and for the laughs too.”
“This store has more open space to walk around and the sales associates are friendly, knowledgeable, and patient. The layout feels more welcoming than other t-mobile stores so I assume it's a newer layout.”
“Stopped in with my dad, and Kennedy took very good care of him. She did things fast, and got my dad all set up. Thanks for your amazing customer service and work Kennedy :)”
“Just switched over from Verizon and have been in the store a few times last few days. Everyone has been awesome! Very friendly staff and they went above and beyond to make sure that all of our questions were answered. Really loving the service so far, thanks for making it such a great experience.”
“I had Verizon, but T-Mobile was offering better phone deals for my business! I switched today, as their rate plans and phone deals were way to great to pass up! Go see Amber or Dexter they will get you right.”
“My only complaint is about boost themselves, not necessarily this store. I hate that they don't have any promos or incentives to keep current customers, other than that stupid app that gives you about a nickel credit a day towards your bill.”
“Got our taxes done here and they fixed many mistakes that my last CPA made. Got a lot more money back this year because of them. Great friendly people and willing to work with you.”
“Stopped in last week for a new phone and I must say that Mr Barnes was the most helpful Verizon consultant I have EVER had. The manager of this store is also very knowledgeable and helpful. A true pleasure to shop there.Verizon Store3324 Princeton Rd, Hamilton, OH 45011”
“A went in to cancel service and I'm talking to Merci, he fixed my problem and set on the rt path with my Internet service. I still have service with them. I will always keep this company. Because of the friendly service.Necrophantom”
8:00 AM - 10:00 PM
AT&T Internet Service, Cincinnati
Internet Service Providers
“I've had Verizon for many years and my family has a number of devices using this service (7 phones and tablets). I have had some issues with the activation of 2 new lines, but that has to do with "Verizon" the company, not the local store; which is what I'm reviewing.When I went into the store to get my issue fixed, the new Assistant Manager, helped me out quickly and efficiently.”
“Came in to get help me with my phone. I couldn't call out or get any service it has been a big issue. Troy was able to figure out my problem And get my plan the rate I wanted. I am very happy with the service here. They have helped my husband and I a lot and we can always count on them for full service vs other stores. Thank you”
“I’ve got to say I wasn’t excited about having to go to a Spectrum store to get the SIM replaced in my phone, but my attitude was all wrong. There was no line, there were plenty of desk personnel, and Derek fixed my issue in just a couple of minutes. Well done!”
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“So I ported my phone over to the T! Customer service was awesome & everything was done in a fast timely manner. Made my experience very easy. Thanks T-Mobile for the great sevice you provided, you guys rock!”