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“Very impressed with the guest relations I believe as Sanray? Wonderful job as we had questions during our stay and felt they did their best to accommodate. Great location too!”
“Hey, there people.
I was at the same event as i just saw another posted that they and their friends had issues with their cards after the post modern jukebox concert. I thought we were the only ones who this happened to. I tried to buy dinner today and I hadn't used my card since the show yesterday and my card had gotten declined as well.
Is there something we could do since there are several us and is there anyone else ?
Just be careful. These people look nice but they pull stunts like this and don't realize how much they hurt others when scamming others. I couldn't get dinner from the card so I withdrew funds from the bank.and now I have to wait on a card to come in the mail.
Not a good spot. I won't be going back.”
“Front desk lady was so nice and helpful. Location is close to OSU which I didn't know until we were headed there. Nice size suite. BED WAS AMAZING checkout needed to be late late in the day. Just wanted to enjoy that comfort. Will definitely book again. Hated the drive to get food (Longhorn and back) maybe because we were already tired but we still enjoyed the room.”
Open 24 hours
3125 Olentangy River Rd, Columbus
Hotels
“It's a very nice hotel, starting with the facilities. The staff are very friendly, helpful, and attentive. The room is spacious and comfortable. It's a fantastic hotel.”
Open 24 hours
450 Metro Pl N, Dublin
Hotels
“I have been here for almost 3 months. My only complaints are about poor communication about things like changes to cleaning schedules and the ridiculous prices for vending and laundry. I feel like they really take advantage of people and there aren't other options for grabbing a soda, snack or doing laundry.
Most of the staff is wonderful, especially Stacey. She goes above beyond, making sure guests know they can come to her if they need towels switched out, a vacuuming between cleaning and she's always friendly when she's cleaning, without slowing down so other guests are left waiting. Her positive attitude makes my stay more pleasant.”
“We stayed for 1 day and on a Monday, so I don't know how helpful I'll be. That said, we enjoyed our stay. It's a very pleasant hotel, clean, large rooms and a wonderful staff. The indoor pool was warm with abundant towels and we had the place to ourselves. We'd stay again.”
“Hotel could use some updates but otherwise great. Hotel gym is my biggest complaint. I wish it’d extend into the pool area as opposed to the unused pool. 4 people in the gym and it’s impossible to lift weights while here on a work trip.”
“I was booked a room at this hotel for a night for a work meeting the next day and the experience was phenomenal. The front desk associate was very friendly and attentive. The housekeeping staff accidentally left their air purifier machine in the room (it happens, we all make mistakes) but I wasn’t bothered by it since I unplugged it and set it to the side where it didn’t get in my way, I was staying a night after all but the front desk assistant called my room asking if it was there and I said yes but I wasn’t bothered by it since I moved it out of the way. She offered to come in and retrieve it and gave me complimentary snacks and bonus rewards for the inconvenience which I appreciated, it exemplified world class hospitality and customer service. my room was the cleanest hotel room I’ve ever seen. My room had a kitchenette which was a nice touch but i didn’t use at my stay but i highly recommended if you’re staying there longer term. Breakfast was great and if i were to visit Hilliard/Columbus for personal purposes, I would definitely stay here again.”
“This hotel is a great pick for anyone passing through Columbus, Ohio. With a Shake Shack and a bar right downstairs, you really don’t have to leave the building for anything. The valet service was quick and efficient, and every staff member we interacted with went out of their way to make sure our stay was perfect.
We visited over a holiday weekend and expected some chaos, but everything ran incredibly smoothly—a real testament to how well this place is managed. I especially loved that it’s dog-friendly and that you can easily grab a snack or meal without ever stepping outside. The lobby has plenty of cozy spaces to relax and spend time with family or friends, which made it feel even more welcoming.
Overall, a fantastic experience. Five stars all the way—and we’ll definitely be back!”
“My sisters and I have stayed here twice for our annual sisters birthday weekend. The staff -- Sarah in particular -- go out of their way to make us feel welcome and special. We appreciate your hospitality and look forward to seeing you again next year.Walkability: Good location with easy access to food and shopping.”
“Our stay at this hotel was absolutely exceptional! The cleanliness was immediately noticeable, and the fantastic atmosphere made for a truly relaxing experience. The outdoor firepit was a huge hit, creating a perfect ambiance for evening relaxation. Our room was generously sized and the beds and pillows were incredibly comfortable, ensuring a restful night's sleep.
The spacious common area was ideal for entertainment; we enjoyed watching golf and football, and even hosted a pizza party for the kids. The breakfast met our expectations, providing a satisfactory start to each day. However, the standout feature was the staff's friendliness and attentiveness, who were always ready to assist with a smile. We highly recommend this hotel!”
Open 24 hours
3831 Park Mill Run Dr, Hilliard
Hotels
“I was very impressed with the cleanliness and customer service at the Best Western Hilliard Inn and Suites. I have not stayed at a Best Western in several years but this particular location did not disappoint! I would absolutely stay again!”
Open 24 hours
50 N 3rd St, Columbus
Hotels
“Second stay at this hotel. Overall great stays! Nothing overly fancy but rooms are clean and comfortable, friendly staff. Plenty of restaurants within walking distance as well.”
“This place maintains their reputation. The only few things I can't give a 5 star is because their beds sunk in (maybe need to turn the foot end to the head end) and the floor had food particles. I asked to borrow a vacuum cleaner to vacuum the whole room and then lint roll to make sure there wasn't any pet hair. The bathroom smelled like someone went #2 and I'm thinking the air vent near the mirror is connected to another room. I ended up spraying my own made linen spray to stop the smell. The room was clean and Julie or Julia did great cleaning, just missed vacuuming.
The front desk service was excellent!
Great location.
The dinner food was a bit salty.”
“Very satisfied and had a great stay also the host at the check up was very kind and polite. I think Madelynne was her name and she awesome! Thank you for your accommodations.”
Open 24 hours
1133 Evans Way Ct, Columbus
Hotels
“I really liked our room. The indoor pool and hot tub definitely a plus
Rooms: Very happy with size of the room and having the sofa bed definitely a plus
Nearby activities: Close to many options as far as shopping and food”
Open 24 hours
55 Hutchinson Ave, Columbus
Hotels
“The beds were the most comfortable beds I've ever slept in at a hotel. (Note: it was a king-sized bed) I've slept at over 100 hotels. So hard to get out of bed in the morning because of how cozy it was.”
“Incredible! Such a nice staff. Very cool and helpful. This place has lots of room and everyone is super friendly. The patio is outstanding! Can't say enough good things about this lodge.”
Open 24 hours
1309 W St James Lutheran Ln, Columbus
Hotels
“2nd and 3rd floor needs a make over like the 1st floor got a couple years ago. Other than the pool being closed, it has always been a great location off I-70 @ Hilliard-Rome Road Exit, 10 minutes from downtown and 15 minutes from the Airport.”
12:00 AM - 11:59 PM
5125 Post Rd, Dublin
Hotels
“Front desk staff is amazing--friendly and helpful. I booked a second stay before I finished my first. Rooms are clean and tidy, although the property is aging somewhat. The rooms even have my favorite brand of coffee. Great bargain! Pet friendly! LGBTQ+ friendly.”
Open 24 hours
2886 Airport Dr, Columbus
Hotels
“Wanted to express our thanks to Yolanta at the front desk
Had several interactions with her over the couple of days we were there and I felt like she was our personal concierge.
As always the breakfast staff did their jobs to perfection
Being that our son has moved to the area, we will be back”
Open 24 hours
5100 Upper Metro Pl, Dublin
Hotels
“My husband and I stayed at the Embassy Suites by Hilton Columbus Dublin. We were attending a conference of professionals in our field and nearly 100 people were staying at the hotel during the 4 day conference. Even though we live locally, we decided to stay there to spend more time with those attending the conference. Several things stood out: number 1 was staff hospitality, availability and helpfulness; the facility is clean and very impressive, which Embassy Suites usually are in the common areas. There are a number of conference meeting rooms. The lighting and sound system in those rooms were first rate. The suite we occupied was very clean and so large and roomy. Even though all the rooms face the atrium common area, it was quiet when you close your door. (Hint: they offer tissues at the front counter for guests because there were none in the room so please ask!) The thing that surprised me most was the food! First of all I didn't think the hotel had a restaurant though I know it offers a breakfast buffet and omelette bar. But the lunches we were served during our stay and the snacks and cookies put out at break time were absolutely fresh and delicious! This is a wonderful facility for families and by Friday evening the hotel was full of a lot of families. Everyone seemed to be having the best time. We were very pleased with our stay and we understand why this is such a busy place for families and business meetings. It can manage both and it is so conveniently located right next to the Dublin exit of I-270. Way to go Embassy Suites!”
“I went to Columbus, Ohio for my Birthday a couple weeks ago & stayed at the Dublin location. The rooms were really spacious & clean. I had the best experience my whole 2days there. Starting with the staff, who all gave impeccable service. KATHLEEN & NORM specifically were exceptional as they came to my recue my very 1st morning. My car wouldn't start & I had trouble getting my hood open. They got tools & worked diligently to get my hood open & then gave me a jump, which enabled me to get to my Therapy session in a timely fashion & I appreciated that immensely!!! The manager, RYAN was also very helpful & I was even able to join in their morning staff Stretch/Exercise where he motivated them all before they started work. That was Awesome. KENSI was very kind & accommodating at the Breakfast Bar & the food was fresh & good. AMY was very attentive regarding my Room & making sure NO additional charges got added to my room, which I thoroughly appreciated. JOSH was very informative at my Check-in, letting me know what cool restaurants, activities were in the area. And we actually did get to enjoy some activities right there in the Dublin area. The Bridge, Ice Cream, Walk in the Park, PINS & Kitchen Social. The whole overall experience was very welcoming & I would definitely stay there again.”
12:00 AM - 11:59 PM
7480 N High St, Columbus
Hotels
“The room was extremely spacious, making the price feel very reasonable. I was initially unsure about the nearly 5-star rating, but that doubt disappeared as soon as I entered the room. I really appreciated how strictly the smoke-free policy is enforced.
The only small downside was the streetlight right outside my window, which shone quite brightly at night and prevented the room from getting completely dark. That said, it didn’t take away from an otherwise excellent stay. I would happily recommend this hotel and would definitely stay here again! ⭐⭐⭐⭐⭐”
Open 24 hours
2890 Airport Dr, Columbus
Hotels
“I really want to s/o Paige at the front desk! She is absolutely fabulous at her job. Providing top tier customer service.
I was so busy with work I didn’t get to enjoy their breakfast or the outdoor activity options, but everything looked lovely. The room was cozy.”
Open 24 hours
2700 Corporate Exchange Dr, Columbus
Hotels
“The breakfast was over ran Sunday morning not enough places to sit a lot of items in the area needed restocked ie coffee cups and utensils. The spoon is so big you can't eat yogurt with it which i know is odd comment but come on. This is an upper end hotel. Also charge 5 dollars for parking, not sure what that covered.”
Open 24 hours
3920 Tuller Rd, Dublin
Hotels
“We always enjoy staying at The Hamptons place was extra special and the people were very friendly. I also liked how it was tucked out of the way a little bit and not in the middle of town.”
Open 24 hours
4200 Stelzer Rd, Columbus
Hotels
“My family came into town and stayed here and the service was good, employees were nice and welcoming. The rooms were even clean. The period who helped us her name was tayen she made the process fast and easy for them! They’ll definitely be booking a room again”
Open 24 hours
3841 Park Mill Run Dr, Hilliard
Hotels
“Pros: The location, hotel and staff were very nice and friendly.
Cons: Gym is very very tiny, we went to Crunch fitness which was 5 min walk away from the hotel.
Rooms were clean but I still managed to step on a cut-off toe nail from someone else which was pretty disgusting.”
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“It was horrible. The wicked witch of the front desk is the only employee. I would of preferred Bin Laden to check me in. She argues with you anytime you have to interact with her. I stayed over the weekend and at exactly 11am she bangs on every door that needs to check out with what sounds like a sledge hammer.”