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“Mini of Richmond has wonderful cars. But most of all they have excellent service. They listen and listen again until they know what your car needs! My Mini Cooper pulled to the left and had an odd sounding noise! (Pretty vague, I admit). The service techs aligned my car perfectly, and balanced and rotated the tires. A few test drives during all this resulted in my car coming back to me like it was new! Thank you Mini Service for doing things right! Excellence is so valuable these days!”
“Thank you to Tyler, Mike & Trevor for the best car buying experience! They were so friendly and personable and made the process so easy and comfortable. So impressed with the quality of their pre-owned cars and the warranty. Will send everyone here!”
“Kevin is always very friendly and professional!! He makes getting my car serviced super smooth and always keeps me in the loop with unexpected issues related to my car. I gladly drive the distance knowing my car will be taken care of!!”
“Yo HIGHLY RECOMMEND if you need any JDM parts Highly recommend Jspec. Dudes are mad cool and are willing to work with you on making sure you’re getting the right parts and the best bang for your buck ???????”
7:30AM - 10PM
9450 W Broad St, Henrico
Auto Parts
“Service was Great ! Jeff was very competent . He knew what he was doing and was very careful not to disrupt anything under the hood that didn’t need disrupting . I trust his advice because of his competence and good attitude !
Good Job Jeff .
I appreciate you .”
“My sister and I went in this evening and were greeted by Randy who spent about 20-30 minutes with us to talk about a maintenance light, fuses, oil, and the radio. My sister is a broke college kid and Randy made sure that if we were going to buy something that it was actually necessary. Thank you for your kindness and customer service!”
“I have loved everything about my interactions with this Ourisman dealership. We started in service with Adrianah. She was super helpful and diligent in her follow-up all the way through our transaction. What an asset!
Kenneth could not have been a more pleasant person to work with as we transitioned from service to sales.
The final mile with Justin was easy. If you are buying a car, he is worth calling! I felt like the entire staff was too notch. Thank you!”
“I came in looking for a obd reader to diagnose my car after replacing spark plugs and coil packs and Lane was the biggest help, he helped find and solve the problem and asked questions to further invest the issue after going to countless autozones HE was the one to fix it.”
“Had a warranty issue though one of there suppliers and they went out of there way to correct the issue that they weren't even involved with (online order). Thanks for all your help getting the issue resolved and getting the correct part to us the same day! Will hopefully doing business with that place again soon!”
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“This is a fine tuned process to check in for service. The staff is A-1 and works as a well oiled machine. From front desk to the Tech team, each one treats you with such dignity. No one does it better. No one.”