{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“every person i have worked with here has been pleasant and helpful. when ideal solutions aren't available, they make sure to provide as much explanation as possible which is very appreciated. i go out of my way to visit this location over others in the area due to the staff's competence and excellent training.”
“Phenomenal crew! I was taken care of promptly after I had some minor problems upgrading to a new device online. Kayla and the gang set me up with my new device and got my trade in squared away in less than 30 minutes, everyone was friendly and super helpful. I'll certainly be back here of any assirance I may need in the future, thanks again friends!”
“SOOO happy I went to these guys! I needed a replacement screen and the manager, Nick was kind enough to stick around after closing to repair my phone (I Had called ahead prior to arrival) even when I had told him I didn't need it tonight. Overall it was a very pleasant service and i would definitely return there again.”
“Excellent service. I took an iPhone 13 Pro Max to be repaired and I was very satisfied with the results. The employees of the guys they have there were very kind and very professional. But I must mention that they initially told me a delivery date, which was extended to four more days. Otherwise, highly recommended. Very professional. In fact, I am going to take an iPhone 11 Pro Max to be repaired. Thank you, guys.”
“have had my screen and battery replaced here. They always take care of me and get the repair/service done quickly and for a good price too! forever coming here to get my electronics repaired!”
“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“Had the best experience at this Verizon retailer. These things can be a hassle, but our sales associate, Nolan, took really good care of us. We had a somewhat complex transaction - moving 2 lines off of one account to a new account, moving one line to a different phone, and purchasing a new phone. It took a while, but that was to be expected. Overall, very happy with the friendly, competent service we received from Nolan at this store!”
“I would just like to say that every employee in the store has gone above and beyond to help me work out an Issue. My faith has been restored with Verizon, I was ready to jump ship, and George specifically restored that faith.
I think if I had any critiques, it would be when calling to speak to somebody in our Own country, That’s where my frustration lies, also where I was ready to leave Verizon, because I was unable to get the help through the people that did not understand what I was trying to explain.”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“The most amazing service ever! Junar was able to get a special order same day delivery and repair on my Samsung Note and was extremely underpriced compared to the rest of the repair shops that quoted 72 hr repairs…”
10:30AM - 7:30PM
20001 Aurora Ave N Suite A, Shoreline
Mobile Phones
“I worked with Noor (apologies for any misspelling!), who didn't try once but three times, to find me the correct glass front for the Samsung note 10+, because most of the local sellers were using a screen with a weird bezel instead of extending from edge to edge. He went out of his way to try to find the right screen replacement, going as far as ordering a replacement out of country, and he walked me through the process so I understood in layman's terms what he was doing and why. He was a really down to earth guy to chat with and was very personable and easy going. I walked out with a perfect note 10+ screen replacement and highly recommend using them.”
“Malcolm was an amazing help. Extremely polite every time we were in the store and exceptionally knowledgeable as well as helpful. I had a very tedious on going interaction with att trying to upgrade a phone these last two days and not only did Malcolm jump right up as soon as he saw us walk in he also remembered us in what felt like warm regards from the day before and was able to swiftly help us finalize the upgrading process. He also had a vast amount of knowledge about how the interworkings of the company operates and was able to offer me a multitude of options to meet my needs. 10/10 probably one of the overall best experiences I have had in an att store.”
“Amanda helped both me and fiancé get set up with trading in our old phones for the new one. She broke down the amount before discounts and after discounts. She even helped with getting me connect to FirstNet!! 10/10 service!!”
“Tyler that works at this store is the best! We went in to get new phones and he was extremely helpful. He walked us through all the options (without being pushy), answered many questions and helped us get our new phones set up. He was kind and patient and clearly really knows what he’s doing. Overall it was a great experience for getting a new phone which can be a stressful process. Definitely recommend this store and Tyler!”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“I am so pleased with the service I received today. Long story about how my phone’s protective screen was shattered a bit (DON’T Pump gas, put your phone on the top and drive onto the highway?). I’ve always gone to AT&T for assistance.
Today, Scarlett answered the phone and checked to make sure a new cover was in stock..so nice to speak with. I went in after work and Caitlin cleaned everything, installed new cover and I was in and out in 10 minutes!
I know you can buy stuff online, but, because I got my phone there, the cover was $10 and professionally repaired.
Pretty great!
Oh, and if you’re thinking about Otter Box for a phone-so worth it. At least 10 cars probably drove over my phone before I found it!
Thank you for lovely service?
Carrie Connolly”
“We are at the Verizon store now. The staff is super helpful and very knowledgeable and just helps save us a ton of money. We worked with Joseph and can’t complement him enough for what is typically a horrible experience.”
“By far, the best customer experience I had. Masa and Mckenna were great, explained everything patiently and were clearly interested in finding the best solution for me.”
“I used to buy used craigslist phones because they did the job and I didn't need anything new/fancy. But you get brand spanking new phones here for similar or better prices!It's a small shop tucked away around a corner with mostly "permit only" parking but don't let all that deter you.While in line, I met Vitaly, a loyal customer has bought all his phones in the past 8 years from Chavez. I met Mr. Chavez and he is easy to talk to, in both English and Spanish, and is very happy to help!My husband told me about this place and we'll both probably get our future phones from Chavez from here on out! So pleased with the service, prices and selection.”
11AM - 6PM
22511 Pacific Hwy Ste 108B, Edmonds
Mobile Phones
“Wei-ing is a FANTASTIC consultant. We came in short of time and he made sure to inform us of all the information we would need to gather to switch providers.When we returned, he took the time to inform us about all our options and the benefits and drawbacks of each. Switching providers was proving to be a challenge. He was patient and kind through the entire process and we all celebrated the successful transfers as they finally went through.We had such a great experience!Thank you, Wei-ing!”
“I had a really great experience at this particular place. The woman who helped me was very helpful, kind and patient. She went out of her way to make sure that I was comfortable with the product I purchased. I would definitely recommend this company!!! Thank you for all your wonderful help!!”
“The team at Alderwood Mall is awesome! We purchased a new phone and older phone was so old that moving data was a real challenge. They worked with us through all the issues and were able to get the new phone set up to seamlessly replace the old one. Great staff and support all around!”
“Sapphire was great!! She was bubbly, energetic and made sure my concerns were addressed and looked into while I transferred over from T-Mobile. I’ll definitely stay with AT&T for a while since I enjoy the coverage, and the home internet they provide!!! 35 a month for internet since my address qualified?! I’m sold on that!! Got tired of paying for Xfinity and comcast.”
“Associates are courteous, knowledgeable, and proficient. It’s convenient for stopping in to receive answers to your questions with follow through of reliable services.”
“Jaz'myne was such professional help with my samsung A25. I'm 82 and we have had tmobile since it was voicestream. She answered all my questions on why I was not happy with the phone. She needs a Starbucks card or recognition. Thanks, Alice Lawson”
“This is the place to to take your broken phone! The owner is an amazing dude and he's also teaching his teenage son to help with repairs!
My screen died on my new LG and and he charged me 80$ for a new screen and he was absolutely professional and I got my phone back like new!
If your phone is broken? Try this place before going to more expensive places like "UbreakIFix".
If you live in Everett and have a broken phone?
Try these guys first!
Thank you for fixing my phone!”
“I'm homeless and have to walk everywhere and didn't have a charger for a phone, but a staff named Zachary helped me get a charger and the nearest location to a Verizon store. He has my personal thanks and respect and hope that it is acknowledged how he is doing good for the community and always is staying positive”
“My husband and I are not very computer-literate. In fact, my husband has never owned a smart phone. We came into the Lake Stevens store on Saturday, June 1, so that I could switch from my iphone 7 to my new iphone 14, whereupon my husband could switch from his FLIP-phone to my old iphone 7. This was not an easy task, especially when dealing with tech-challenged people like us, but Tyler was SO patient and SO helpful! We could not thank him enough for going above and beyond for us! Thank you, Tyler!!”
“This rating is for Josh McKenzie, the Mobile Expert at the Shoreline who graciously assisted me.as we were dealing with less than a helpful customer support team on the phone. Josh took a great amount of time to help me navigate to cancel out my Dad's account not taking the first roadblock as a stopping point, but he kept pushing for answers, asking questions, and attempting different options. He was incredibly patient and resourceful. I appreciated his earnest support immensely.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Spencer was the most competent, real, and kindest representative we have EVER dealt with at a Verizon store, and we've unfortunately dealt with quite a few. Spencer rocks!”