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“Had a very good experience at this store. We were helped quickly with kindness, and we were provided with information and different options so we could make informed decisions. Best ATT experience I’ve ever had.”
“Phenomenal crew! I was taken care of promptly after I had some minor problems upgrading to a new device online. Kayla and the gang set me up with my new device and got my trade in squared away in less than 30 minutes, everyone was friendly and super helpful. I'll certainly be back here of any assirance I may need in the future, thanks again friends!”
“Excellent service. I took an iPhone 13 Pro Max to be repaired and I was very satisfied with the results. The employees of the guys they have there were very kind and very professional. But I must mention that they initially told me a delivery date, which was extended to four more days. Otherwise, highly recommended. Very professional. In fact, I am going to take an iPhone 11 Pro Max to be repaired. Thank you, guys.”
“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“Had the best experience at this Verizon retailer. These things can be a hassle, but our sales associate, Nolan, took really good care of us. We had a somewhat complex transaction - moving 2 lines off of one account to a new account, moving one line to a different phone, and purchasing a new phone. It took a while, but that was to be expected. Overall, very happy with the friendly, competent service we received from Nolan at this store!”
“Tyler was extremely helpful. I had problems at another AT&T store when I went in to ask a couple of questions about by 15 plus year cell phone plan. Not only did I talk to him in person but probably talked to him by phone 5-6 times. He was extremely patient and helped to answer my questions and helped me until I understood my plan. After my experience at the other store I was ready to walk away from AT&T and look for another carrier. Tyler helped me to make sense of everything and did not stop until I felt good about my plan. AT&T is extremely lucky to have Tyler as their employee. He definitely went above and beyond!”
“Great job Justin and Fernando!!! They tried to hook me up with two home internet boxes but they couldn't make it happen. Not because of their efforts the boxes wouldn't since to my account. Shout out to Justin for lowering my bill!!!”
“I came into Verizon at Broadway in Everett, and worked with Tim.
I am so incredibly thankful for the service and help I got,will tell all my friends about the customer service here,thank you!!”
“The most amazing service ever! Junar was able to get a special order same day delivery and repair on my Samsung Note and was extremely underpriced compared to the rest of the repair shops that quoted 72 hr repairs…”
“Malcolm was an amazing help. Extremely polite every time we were in the store and exceptionally knowledgeable as well as helpful. I had a very tedious on going interaction with att trying to upgrade a phone these last two days and not only did Malcolm jump right up as soon as he saw us walk in he also remembered us in what felt like warm regards from the day before and was able to swiftly help us finalize the upgrading process. He also had a vast amount of knowledge about how the interworkings of the company operates and was able to offer me a multitude of options to meet my needs. 10/10 probably one of the overall best experiences I have had in an att store.”
“Amanda helped both me and fiancé get set up with trading in our old phones for the new one. She broke down the amount before discounts and after discounts. She even helped with getting me connect to FirstNet!! 10/10 service!!”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“Jack was absolutely kind and helpful, we were dealing with a complex situation and he really took the time and walked us through things and made sure we understood all of our options. He handled phone calls and walk ins as they came in with a smile and patience. We are so thankful for his help. :)”
“I used to buy used craigslist phones because they did the job and I didn't need anything new/fancy. But you get brand spanking new phones here for similar or better prices!It's a small shop tucked away around a corner with mostly "permit only" parking but don't let all that deter you.While in line, I met Vitaly, a loyal customer has bought all his phones in the past 8 years from Chavez. I met Mr. Chavez and he is easy to talk to, in both English and Spanish, and is very happy to help!My husband told me about this place and we'll both probably get our future phones from Chavez from here on out! So pleased with the service, prices and selection.”
“Spencer was the most competent, real, and kindest representative we have EVER dealt with at a Verizon store, and we've unfortunately dealt with quite a few. Spencer rocks!”
“The team at Alderwood Mall is awesome! We purchased a new phone and older phone was so old that moving data was a real challenge. They worked with us through all the issues and were able to get the new phone set up to seamlessly replace the old one. Great staff and support all around!”
“I had a really great experience at this particular place. The woman who helped me was very helpful, kind and patient. She went out of her way to make sure that I was comfortable with the product I purchased. I would definitely recommend this company!!! Thank you for all your wonderful help!!”
“Sapphire was great!! She was bubbly, energetic and made sure my concerns were addressed and looked into while I transferred over from T-Mobile. I’ll definitely stay with AT&T for a while since I enjoy the coverage, and the home internet they provide!!! 35 a month for internet since my address qualified?! I’m sold on that!! Got tired of paying for Xfinity and comcast.”
“This is the place to to take your broken phone! The owner is an amazing dude and he's also teaching his teenage son to help with repairs!
My screen died on my new LG and and he charged me 80$ for a new screen and he was absolutely professional and I got my phone back like new!
If your phone is broken? Try this place before going to more expensive places like "UbreakIFix".
If you live in Everett and have a broken phone?
Try these guys first!
Thank you for fixing my phone!”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“Elena and Sarah, at the Linwood Blvd store , were very professional and helpful in maximizing my phone upgrade from a Samsung A-32 to an A-54, at a much better price than T-mobile!”
10AM - 7:30PM
1262 State Ave, Marysville
Mobile Phones
“I went to get a new line and the internet, Oscar helped me we had problems with the slow internet but he was really patient with all the process thanks men ??”
10AM - 7PM
1262 State Ave UNIT I, Marysville
Mobile Phones
“The new crew is great ? last time I tried coming in was a little over a year ago and was met with horrible customer service. I'm really grateful for the team that's there now. They helped me through a lot of crazy phone problems and I felt 100% supported the whole time.”
“Had a great experience getting a new phone for my wife and I through Kevin. Was very patient with us and informative on the iPhones. Even helped us with the accessories and put our protection screens on. Would highly recommend coming back to this place if Kevin is there!”
10AM - 7PM
19901 Pacific Hwy, Hwy 99, Lynnwood
Mobile Phones
“I used to work for this company and had service with them for 7 years still strong. HIGHLY recommend .. No contract .. Month to month... Customer Service is phenomenal.Whatever phone you buy you own outright. You can upgrade whenever you want just turn off phone, take out sim, put sim in new phone, turn on and make a call. It associates phone with sim. NEVER take out sim or memory card with phone on .. It will make it corrupted and any pics or files will be lost forever.”
“Had my problem my account resolved really quickly! Good service. They didn't treat me like a 2nd class citizen because I'm prepaid either, I was worried I'd have to send a fax to the head office or something.”
“Best T-moblie location I have been to so far. Teegan was so helpful and patient and he answered all of my questions. He helped me navigate the best way to move forward with the 8 lines we have. I hope management will give him a bit of recognition, because of his help we will not be moving to a different company and ended up buying 3 new phones! Big thanks to Teegan and how knowledgeable he was.”
“every person i have worked with here has been pleasant and helpful. when ideal solutions aren't available, they make sure to provide as much explanation as possible which is very appreciated. i go out of my way to visit this location over others in the area due to the staff's competence and excellent training.”
“The guys in there were super friendly and went above and beyond to make sure I got what I wanted. The manager is awesome even giving me an extra coupon and discount! I will definitely come back to this location and suggest this Metro location for Everett!!! Go see Ratiff!! Thanks again ?”
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“Dropped my phone and the touch screen was not responsive. Panicked thinking i was going to lose all the pics and videos i have of my granddaughter growing up. Walked in and ARMANDO was able to help me restart it without using the touch screen and the phone worked fine afterwards. We bro hugged and i was on my way. Thanks man!!”