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“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“Had the best experience at this Verizon retailer. These things can be a hassle, but our sales associate, Nolan, took really good care of us. We had a somewhat complex transaction - moving 2 lines off of one account to a new account, moving one line to a different phone, and purchasing a new phone. It took a while, but that was to be expected. Overall, very happy with the friendly, competent service we received from Nolan at this store!”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“I recently went to the ATT store on Everett Mall Way, Everett, WA. One of several visits. The employees have always been congenial and knowledgeable. I like this store. I know I’ll receive knowledgeable and pleasant service.”
“Malcolm was an amazing help. Extremely polite every time we were in the store and exceptionally knowledgeable as well as helpful. I had a very tedious on going interaction with att trying to upgrade a phone these last two days and not only did Malcolm jump right up as soon as he saw us walk in he also remembered us in what felt like warm regards from the day before and was able to swiftly help us finalize the upgrading process. He also had a vast amount of knowledge about how the interworkings of the company operates and was able to offer me a multitude of options to meet my needs. 10/10 probably one of the overall best experiences I have had in an att store.”
“The most amazing service ever! Junar was able to get a special order same day delivery and repair on my Samsung Note and was extremely underpriced compared to the rest of the repair shops that quoted 72 hr repairs…”
“Had great service today at this store.
I had already ordered my phones on line for in store pickup. David was extremely helpful with getting both of my phones linked up and running. He was very helpful and friendly and quick.”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“Moe is great! We had to swing by because our new phones did not allow for us to do anything once the card was transferred. Moe took no time at all to fix the problem and get us set up. Will definitely be back to get the other family member set up.”
“Rocky and Franklin help me so much with the situation I was having and the wait time wasn’t long and they acknowledged me while I was waiting making sure I was good.”
“Spencer was the most competent, real, and kindest representative we have EVER dealt with at a Verizon store, and we've unfortunately dealt with quite a few. Spencer rocks!”
“The team at Alderwood Mall is awesome! We purchased a new phone and older phone was so old that moving data was a real challenge. They worked with us through all the issues and were able to get the new phone set up to seamlessly replace the old one. Great staff and support all around!”
“I used to buy used craigslist phones because they did the job and I didn't need anything new/fancy. But you get brand spanking new phones here for similar or better prices!It's a small shop tucked away around a corner with mostly "permit only" parking but don't let all that deter you.While in line, I met Vitaly, a loyal customer has bought all his phones in the past 8 years from Chavez. I met Mr. Chavez and he is easy to talk to, in both English and Spanish, and is very happy to help!My husband told me about this place and we'll both probably get our future phones from Chavez from here on out! So pleased with the service, prices and selection.”
“Sapphire was great!! She was bubbly, energetic and made sure my concerns were addressed and looked into while I transferred over from T-Mobile. I’ll definitely stay with AT&T for a while since I enjoy the coverage, and the home internet they provide!!! 35 a month for internet since my address qualified?! I’m sold on that!! Got tired of paying for Xfinity and comcast.”
“The girl with long black hair had the best customer service I have ever had. She made me feel like family not just a customer. She was very helpful had an awesome attitude very cheerful. If you guys need a phone suggest to go with her ! 10/10! Will definitely continue with boost!”
“Exceptional service, I called for a screen repair for my 12.9 3rd generation iPad and I was extremely surprised at how fast they fixed my phone , the price was very reasonable and the quality was great!!! I will definitely recommend them to anyone I know in need of repairs!!!”
10AM - 7:30PM
1262 State Ave, Marysville
Mobile Phones
“Had a great experience at this metro location. The rep was so helpful and even help me recover all my pictures and my contacts from my dead phone I don't know how he did it but it worked out awesome. I can't describe my experience in the words. Highly highly recommend everyone here. 10/10 experience”
“Elena and Sarah, at the Linwood Blvd store , were very professional and helpful in maximizing my phone upgrade from a Samsung A-32 to an A-54, at a much better price than T-mobile!”
“Yousif at the Verizon store in Lake Stevens, WA was understanding and patient with me as I vented my frustration. He calmly explained the situation and I left feeling satisfied with his explanation and will switch my business from the Marysville, WA store (unsatisfactory customer service from Justin) to the Lake Stevens, WA store going forward. Highly recommend Yousif.”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“Had a great experience getting a new phone for my wife and I through Kevin. Was very patient with us and informative on the iPhones. Even helped us with the accessories and put our protection screens on. Would highly recommend coming back to this place if Kevin is there!”
“me and my bf had a great experience at T-Mobile thanks to Ryan and Kyle. even tho the store was closing at 6 PM and we arrived around 5:50 PM they were still incredibly patient, friendly, and willing to help us. they took the time to explain everything and helped us get the Wi-Fi we needed without rushing us. their customer service was truly appreciated. thank you Ryan and Kyle!!”
10AM - 7PM
1262 State Ave UNIT I, Marysville
Mobile Phones
“It's up and down for me here but I've usually had at the very least very polite and kind encounters with employees!! This morning (I didnt catch his name) the young man with good music and a cool wrap on his head was super polite and helpful. You guys hire kind people here which makes a world of difference.”
10AM - 7PM
19901 Pacific Hwy, Hwy 99, Lynnwood
Mobile Phones
“I used to work for this company and had service with them for 7 years still strong. HIGHLY recommend .. No contract .. Month to month... Customer Service is phenomenal.Whatever phone you buy you own outright. You can upgrade whenever you want just turn off phone, take out sim, put sim in new phone, turn on and make a call. It associates phone with sim. NEVER take out sim or memory card with phone on .. It will make it corrupted and any pics or files will be lost forever.”
“Best T-moblie location I have been to so far. Teegan was so helpful and patient and he answered all of my questions. He helped me navigate the best way to move forward with the 8 lines we have. I hope management will give him a bit of recognition, because of his help we will not be moving to a different company and ended up buying 3 new phones! Big thanks to Teegan and how knowledgeable he was.”
“Great experience at the Metro by T-Mobile store. The rep was very helpful, friendly, and made everything quick and easy. Excellent customer service. Highly recommend”
10AM - 8PM
4711 64th St NE Ste 103, Marysville
Mobile Phones
“I got a plan from this store and Machyas and Gavin helped me out with some issues with my plan and went above and beyond. The tmobile help line hung up on her 3 different times today and refused to transfer her to a supervisor. Machyas stayed past her shift to help me resolve the issue that took well over 3 hours to resolve with several different people over the phone. The people here and incredibly friendly and I couldn't be happier with how kind they have been.”
“every person i have worked with here has been pleasant and helpful. when ideal solutions aren't available, they make sure to provide as much explanation as possible which is very appreciated. i go out of my way to visit this location over others in the area due to the staff's competence and excellent training.”
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“Dropped my phone and the touch screen was not responsive. Panicked thinking i was going to lose all the pics and videos i have of my granddaughter growing up. Walked in and ARMANDO was able to help me restart it without using the touch screen and the phone worked fine afterwards. We bro hugged and i was on my way. Thanks man!!”