{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Emma helped me immensely when I came in either issues regarding my business line with another carrier. She got me set up with a new account and ensured everything was working properly and was protected before I walked out the door. By far my best experience in a phone store. She deserves a raise!”
“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“Had the best experience at this Verizon retailer. These things can be a hassle, but our sales associate, Nolan, took really good care of us. We had a somewhat complex transaction - moving 2 lines off of one account to a new account, moving one line to a different phone, and purchasing a new phone. It took a while, but that was to be expected. Overall, very happy with the friendly, competent service we received from Nolan at this store!”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“Great job Justin and Fernando!!! They tried to hook me up with two home internet boxes but they couldn't make it happen. Not because of their efforts the boxes wouldn't since to my account. Shout out to Justin for lowering my bill!!!”
“Amanda helped both me and fiancé get set up with trading in our old phones for the new one. She broke down the amount before discounts and after discounts. She even helped with getting me connect to FirstNet!! 10/10 service!!”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“2 very nice guys were helping me get my new iphone14. They were both very kind and helpful. Christian was the one that was helping me directly and Tyler (I think that was his name) was the other. Excellent customer service!”
“Jack was absolutely kind and helpful, we were dealing with a complex situation and he really took the time and walked us through things and made sure we understood all of our options. He handled phone calls and walk ins as they came in with a smile and patience. We are so thankful for his help. :)”
“Spencer was the most competent, real, and kindest representative we have EVER dealt with at a Verizon store, and we've unfortunately dealt with quite a few. Spencer rocks!”
“I had a really great experience at this particular place. The woman who helped me was very helpful, kind and patient. She went out of her way to make sure that I was comfortable with the product I purchased. I would definitely recommend this company!!! Thank you for all your wonderful help!!”
“I wouldn’t suggest any other Verizon store if you’re looking for an upgrade. When I went, Nadia had helped me with the entire process and saved me literal hundreds of dollars and was super clear about payment processing.”
“Sapphire was great!! She was bubbly, energetic and made sure my concerns were addressed and looked into while I transferred over from T-Mobile. I’ll definitely stay with AT&T for a while since I enjoy the coverage, and the home internet they provide!!! 35 a month for internet since my address qualified?! I’m sold on that!! Got tired of paying for Xfinity and comcast.”
“Associates are courteous, knowledgeable, and proficient. It’s convenient for stopping in to receive answers to your questions with follow through of reliable services.”
“Exceptional service, I called for a screen repair for my 12.9 3rd generation iPad and I was extremely surprised at how fast they fixed my phone , the price was very reasonable and the quality was great!!! I will definitely recommend them to anyone I know in need of repairs!!!”
“My husband and I are not very computer-literate. In fact, my husband has never owned a smart phone. We came into the Lake Stevens store on Saturday, June 1, so that I could switch from my iphone 7 to my new iphone 14, whereupon my husband could switch from his FLIP-phone to my old iphone 7. This was not an easy task, especially when dealing with tech-challenged people like us, but Tyler was SO patient and SO helpful! We could not thank him enough for going above and beyond for us! Thank you, Tyler!!”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“You know the people here are so nice and help you anyway they can.As far as boost mobile I have nothing good to say about that company.Went through boost mobile for 13 years never received one free phone.Phone gets stolened and don't think they can help you because they wont.This store should go through a better phone service or I would give them 5 stars but since boost mobile involved only 4.”
“Nice apartment community for families. The grounds are always maintained very nicely. They always fix things quickly. The maintenance team is Very Helpful and responsive.”
“Had my problem my account resolved really quickly! Good service. They didn't treat me like a 2nd class citizen because I'm prepaid either, I was worried I'd have to send a fax to the head office or something.”
“Dominick was so friendly and helpful with getting me set up with 5G home internet. Great experience at this T-Mobile. I was in and out within 15 minutes with my new internet in hand!”
“every person i have worked with here has been pleasant and helpful. when ideal solutions aren't available, they make sure to provide as much explanation as possible which is very appreciated. i go out of my way to visit this location over others in the area due to the staff's competence and excellent training.”
“My guy Mo from T-mobile is is top notch, five star, five diamond. He exceeded any expectations that I had on what a customer service/team member Representating T- mobile should be.”
“Not only did Manoon give us everything a different store had originally promised, then changed up, but he was very personable and knowledgeable. The experience we had at this store was miles beyond what we experienced elsewhere. We are all very happy with our ohones and service. The portover from VZ was seamless!”
“Thanks to Shawn I was able to get new phone & even got an Apple Watch ! His customer service was amazing! I see why he is the store manager need more like him !! Definitely will be back if I need anything else ??”
“I had no wait before being helped, and Devon was incredibly helpful in finding information that I needed and making the changes to the account that I requested. He was very clear about the costs and benefits, which helped me make decisions more easily. I'd happily come here for help again.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I would just like to say that every employee in the store has gone above and beyond to help me work out an Issue. My faith has been restored with Verizon, I was ready to jump ship, and George specifically restored that faith.
I think if I had any critiques, it would be when calling to speak to somebody in our Own country, That’s where my frustration lies, also where I was ready to leave Verizon, because I was unable to get the help through the people that did not understand what I was trying to explain.”