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“Had to have main screens on both a iPhone and an iPad Air, devices ready on time and have been working flawlessly since. Wife is happy and saved a lot versus buying replacement devices”
“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“Had an excellent experience at this AT&T store. Paige helped me with my business account, and she was amazing! Knowledgeable in both personal and business services, patient, and very professional. She explained everything clearly and made the whole process smooth and stress‑free. Great customer service all around. Highly recommend asking for Paige!”
“Niko is GREAT, he has a great attitude, he is very calm, very professional and I hugely appreciate that! Qualities as simple and basic is that are still hard to find; Niko is now my go-to Verizon point of contact and I highly recommend him if you need any sort of support with dealing with Verizon!
For anyone having a hard time with a big company like this, you are not alone - for some ungodly reason they make it super complicated and frustrating. But having someone like Niko to talk to and get information from is a huge help.”
“This is avery helpful store . I wanna say thank you to Renauld especially because he is very kind to help me when I told him my experience with Xfinity . He lighted my day . Thank you !!”
“Very patient and helpful even though i clearly come in closed to the close time. Really appreciate the transparency in the solution and information, will def revisit.”
“Thank you so much for great highers. Corey gave us exceptional service. We will be coming back to bundle services. He was great!!! So thankful for his expertise. Joanne Stewart”
“I had such a +ve experience at this store. Kris, Justin and Amanda(I think) are very helpful and made sure all my questions and concerns were addressed with patience. This is the best At&T store around.”
“I recently purchased a Samsung Galaxy Tab.
Without the expert help of Hisam I would be completely lost. His patience is amazing and I know I will be able to call on him at any time.
Update after 8 years:
I have discovered that with my many problems that I can always count on Tyler, Hunter and Stuart.”
“We had great service when we went into the store. Ethan took care of us even with our crazy toddler running around. He was professional and even managed to engage with our child too which was reassuring. He helped us with promotions, discounts, and all that. Really great service!”
“Wow. I came in for a repair, and I was fully ready to wait weeks. You know the process - sometimes it's long and challenging and filled with lots of steps. BUT - not at TUMI Bellevue last week! Carmi and Carrie somehow managed to solve the repair the same day - on the weekend - and I left with my issue fully solved. I have to admit - I had 0% belief it could be solved the same day, but they made it happen. And THAT is why so many of us choose Tumi. Thank you C&C and Tumi!”
“Even though I arrived at the store just 15 minutes before closing last night, both Gautam and LJ were very kind, helpful, and professional and provided me with the service I needed.”
“Associates were helping others, but Sari got to me quickly including verifying who was in the store first. We spoke about having Internet devices in the store and on hand instead of having them shipped. That would have been best. Sari was courteous and very helpful.”
“Fernanda was amazing at helping get move my phone number Into a new account, as well as helping me get home Internet service.
She is extremely friendly, and helpful and patient and my experience with her was Truly wonderful! ?”
“This place has all the stuff for most Seattle sports teams and my kids love it. The staff there is cool and not only know their sports stuff but the store inside and out. Made it really easy to find and get the correct Metcalf jerseys for my two boys. I've also returned a couple things and it's super easy. Highly recommend.”
“I had an issue and called 611. My call was answered pretty quickly and the lady stated she would access my account and help me. After I gave her a code she sent to my phone, she said she would put me on hold and be right with me. 30 minutes later, my call ended up going to a survey line. I didn't leave a very high rating and another lady came on the line and apologized that I hadn't been happy with the assistance I had received. She asked what caused me to rate the service so low. After explaining, she apologized again and immediately jumped into my account to assist me. After an hour of hard work on her part, we were able to fix the issue. I asked her to send me back to the survey again so I could give her a rating. She said it is only one survey per call. So I am leaving a review and I hope Metro sees it and gives her the raise or promotion she deserves. Her name is Brandy M. from the Escalations department. I have been a customer for a long time and NEVER have I had such great service as today. Thank you Brandy M. and may you get the recognition you truly deserve!!”
“I just want to write a review saying that I had an absolutely fantastic experience with specifically a salesman named Ian. He did a great job and did not rush me through all of my questions about business line addition as well as trading in my phone and getting an upgrade for an absolutely great price gave me the top of the line and screen protector, as well as any problem. I ran into first time I’ve ever gotten absolutely everything I wanted and required at a Phone store and didn’t have some reason to complain after I left. He was great and also I wanna make a point to mention that Josh is absolutely fantastic too. I met with him prior the meeting with Ian and they both do have fantastic job all the employees at this specific location. I feel very very good job. Also, the manager that was black and had a very particular name he was super cool and professional too!”
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“My first time going into a phone store and not feeling like I’m paying for more than what I received. A huge thank you to Colby for his time, his patience, and positive attitude in helping me switch to ATT. I highly recommend this location but I especially recommend Colby, he actually knew what he was doing, I didn’t feel rushed out of the store by him, he made sure my needs were met with my new phone, it was a refreshing experience.”