Cell Phone Stores in Middleton, WI

“Zack (I am sorry dont know how to spell his name but know it started with a Z) at the T-Mobile Store in Middleton was a life saver for me. I had an Android phone that somehow got malware on it and messed my phone up so bad that I couldn't use it. I tried deleting apps but it would not let me. I was feeling very hopeless when seeking help at another T-Mobile place. I thought that my phone was useless and didnt know what to do, and I couldn't just start over with a new phone due to cost and loosing important information. Zack kindly offered his help and abilities to get my phone operational again. He made the difference between my keeping T-Mobile rather that giving up and waiting to try another company that might have been more helpfull. A good product can be worthless unless there are Amazing and Kind people to help out when one is struggling with the product. I am so Thankful for him as my life just became manageable with his kind help. Selling a phone only meets part of a customer's needs and feelings about a company especially if they leave you hanging on helping one out with the problem areas. I hope T-Moble honors the people who go above and beyond to help the customer. Thank You Zachary.”

“Many things needed changing and I had many questions. Speaking with Brad I received simple and straightforward answers to all my questions, and honest and cost effective ways to do everything I needed to do. Very pleased and relieved to be back on track and back on my phone”

“FORMER US CELLULAR CUSTOMER
When I walked in to Verizon, I was greeted right away with Michelle, she was determined to get my phone activated, we ran into a few road bumps so Misha also jumped in determined. They explained my options and what discounts I could have in the future. They were very patient and understand of my situation. Mind you i have been on customer service through teen mobile all week, 3 tickets, been to the store 5 timesand have not received a solution. After road block and horrible customers service I decided to switch. Network works great and resolved my issue. I am a satisfied new Verizon customer. ( might be a little more expensive but the accommodation and customer service is worth it in my opinion)”