{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10AM - 5PM
191 Sudbury Rd, Concord
Mobile Phones
“Awesome, kind, and helpful gentleman replaced the Zagg glass I had Verizon install incorrectly a week ago on my new phone. I so appreciated his expertise !! It’s perfect ! Thank You!! Susan”
“I visited the Verizon store at the Market Basket Plaza and didn't have to wait for assistance. Steven was working alone but was able to find the item I needed right away. After he took care of the transaction, he answered a few questions for me about my plan and future needs. I've always received professional service from the employees here, and they are always friendly, efficient, and helpful.”
“Went in to upgrade from my old phone. Jason and Brian were extremely helpful, informative, and friendly. Great experience with them, highly recommend this store!”
“I bought a new phone from a different store. I had problems with group text messages. After several visits with this store and multiple conversations with Metro and technicians nobody could resolve the problem. So I went to Moody Street where Christina solved all the problems nobody else could. After 18 years with Metro I was ready to leave till I found her. I can now communicate with my family during the holidays”
11AM - 6PM
168 Great Rd E, Bedford
Mobile Phones
“Found my way to Verizon in Bedford today, with a corporate iPhone that decided to deactivate its self. Jen was quick to help me, replaced my SIM card and I was out the door in 20 min. Awesome experience and great atmosphere.”
“Giancarlos was amazing. He helped me with little to no effort and covered everything plus more. 10 out of 10 I recommend coming to him if anything is ever needed.”
“Chris and Julio provided a phenomenal service as a courtesy even though my phones were purchased online they went out of their way to address my issues. Will be back here for future Verizon needs”
“Had a nice experience visiting the store. Walked in to get a new connection. The staff, Mr.Dartagnan, was friendly and explained all the plans in detail and made recommendations. The process was smooth and got the number activated in a couple of minutes. Fast, smooth, and a pleasant experience.”
11AM - 5PM
85 River St, Waltham
Mobile Phones
“Jani was absolutely amazing! She spent hours transferring things from my old phone to my new one which she activated. She had limitless patience, was courteous, and was a champ at multi-tasking when more customers came in. She was nothing short of incredible.”
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
“I originally tried to shop at the North Billerica store, but they were not open at 10:15am, despite the posted hours of 10-6.
This was actually a blessing in disguise, as I went to the Pinehurst location instead, and it was a great experience!
I was assisted by a very knowledgeable, very helpful young man named Luiz. He was personable, exhibited excellent customer service skills, and worked with me to make sure I got what I was looking for, and that I was satisfied with my purchase.
I will not be returning to the North Billerica location ever again. My home store is now the Pinehurst store, where I know I will be treated with respect, have all my questions answered, and feel like I am welcome. I've already started telling my friends and family members what a fantastic experience this was. Luiz is definitely an asset to your team! His service today should be held as the standard for your staff. Thank you again, Luiz!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
11AM - 6PM
1019 Trapelo Rd, Waltham
Mobile Phones
“Ledi and Nate solved an issue that 4 hour of customer service couldn't.
Best T mobile store in the greater Boston area.
Hands down.
I highly recommend ? ?”
“I had an exceptional experience at this store not only with wireless service and new iPhone, but also with setting up FIOS internet for my home. This amazing experience is because of Walid. Walid, the associate who assisted me over a period of two days, is knowledgable, patient, and personable. He walked me through each process with great detail and addressed and answered all the concerns and questions I had. He assisted me at every level with set up for a new phone and for internet service for my home, and I left the store with great satisfaction. Walid is an incredible asset to the Sudbury store and should be recognized for the complete customer service he provides. Plus, he is just a really good guy. Thank you, Walid!”
11AM - 6PM
110 River St, Waltham
Mobile Phones
“I upgraded 2 iPhones last week and encountered several problems and went to the T-Mobile store on River Street in Waltham for assistance. I must commend Daury Galvez, the person who assisted me. He was technically knowledgable, an excellent communicator, and a pleasure to work with.”
“If you want great customer service then this is the place to go. Tony was professional, competent, knowledgeable and had a good sense of humor. I have been to 2 other locations recently and have spent hours with ATT chat receiving no or incorrect information. Tony took care of everything we needed and we left completely satisfied. His boss Anjelo should give him a raise!”
“We’re traveling international and Stephanie helped us set our phones up and she was so professional and prompt. She even reviewed our account with us and helped us save money on something that we didn’t necessarily need.”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“Swapped to Verizon from TMobile. I wasn't fully prepared. The dude was very patient. My apologies, I forgot his name. (I'll have to check my receipts and edit the review.) Got everything figured out. Gave great advice for the new phone, plan, and peripherals. Perfect service.”
11AM - 7PM
117 Tower Rd, Waltham
Mobile Phones
“After purchasing a new iPhone, I returned to the Verizon store in Waltham on Tower Road to inquire about changing the Internet service in my house and Wi-Fi. Once again, Amanda went above and beyond. She took plenty of time to explain everything, find the best deal, and she even had to sort out some things with corporate on my account. All was resolved, and she made purchasing the new Internet and Wi-Fi service seamless and incredibly easy! Her knowledge and customer service is fantastic!”
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
“I had no service for the entire day after a phone number portability issue made in another store in Everett and spent hours calling Metro by T-Mobile with no solution.
Frustrated, I went to this store, and Samantha was an absolute LIFESAVER! She fixed my problem and restored my service in less than five minutes. Best employee ever—thank you, Samantha!”
10AM - 5PM
485 Moody St, Waltham
Mobile Phones
“When I switched to Boost Mobile I purchased A Nokia C200, wonderful promotion and amazing phone. I ran into an isssue at work with a coworker accidently activating a lock screen on my device. I headed to the store and Ruby attempted to reset my device and informed me to leave my device that her coworker would be able to fix it for me. I came back the next day and the coworker she mentioned Heidy informed me that the Nokia C200 had an issue were it could not be factory resetted. I was disappointed to hear so I decided to purchase another Phone and went with the Samsung A03, she was able to restore my contacts via my email. She informed me she would contact Nokia due to the 1 year warranty the device brings. Within 2 1/2 weeks I recieved a brand new Nokia Device from the Nokia company that Heidy was able to get in touch with due to the warranty. So thankful for their help in this situation and now I have a back up phone if anything. Recommend comming here they try their best for the customers it is all about patience!!!!”
“Very good experience of visiting this store. Jack, provided professional assisted and fix my issues. He switching different techniques to solve the problem. I really appreciated. I am strongly recommended this store.”
“We went to the store today to reduce our bill, and Moe took care of us and helped us out with our account analysis. Definitely recommend him to anyone that needs help with their Verizon wireless account!”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”
“Always great experience and service here. My favorite location to go. Me and family like it so much, so we pick up our gear here instead of shipping. Courteous and highly professional staff.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”