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“We relocated from another state and chose Consumers Credit Union after reading the reviews. Bobby was great. He took his time answering our many questions. Along with banking information he told us about their community activities and urged us to stop by any time for a coffee and chat.”
“Very helpful and knowledgeable, kind and accommodating while setting up an account for us. Made us feel like we were important to them. Great credit union! Special thanks to Ashley Themm for going above and beyond for us.”
“Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!”
“Just spectacular. I've been banking here for almost 40 years even after moving out of state because there's simply nobody better and I find their online options at least as convenient as anything I could do from a local branch. That said, they still have allied branches even in my state for times when I have to retrieve a cashier's check or other face-to-face transactions. The service associates are some of the most helpful and caring from any business i regularly deal with. CASE is the place for me!”
“I had a terrific phone conversation with a representative at the Fairlane location on linking my Venmo account with my DFCU account and got the answers I needed to move forward. I appreciated the help she gave me.”
“⭐️⭐️⭐️⭐️⭐️
Kyle is hands down the best banker I’ve ever worked with. He’s incredibly knowledgeable and always takes the time to explain things clearly, making complex financial decisions feel easy. What sets Kyle apart is his perfect balance of professionalism and a personal touch—you truly feel like he’s looking out for your best interests. Whether it’s answering questions, offering advice, or helping with accounts and loans, Kyle goes above and beyond every time. Highly recommend working with him if you want someone who genuinely cares and knows his stuff!”
“I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.”
“I love coming in here, every time I do everyone is so friendly. They are fast and so responsive as well as willing to take time to break it down and explain things in plain English. Your manager is doing a good job raising their team because you can tell--they love their jobs, it shows in their work! ❤️”
“Stopped in after work to transfer my accounts from CHASE to MSUFCU. I was helped by AJ. She was extremely helpful and taught me a lot in the 30 minutes I was there. I recommend this location to anyone in the area! Thanks again AJ. It was a pleasure meeting and working with you.”
9AM - 5:30PM
1019, 750 Cedar St, Mason
Credit Unions
“They're always friendly. They gave me a loan at a better rate than my own credit union (of 40 yrs) & with no money down! I had lots of loans before, all paid on time. I will use LAFCU again.”
“I came in for help getting a loan & had the pleasure of working with Jami S. She was so sweet & helpful. Felt like she actually cared about the situation I was in & was just overall a great experience. Thank you Jami!!”
“I love DFCU because I walk in, they know me, they're friendly, knowledgeable, professional and very attentive to and helpful to my needs. They're exactly what a credit union is supposed to be!”
“Great experience today! Found out I could change my savings account to a higher interest rate and nothing needed to do it.
Always good service but today was better than expected! Thank for your information about this and taking care of it for me.”
9AM - 5:30PM
4600 Collins Rd, Lansing
Credit Unions
“Had Ashley help us, today, and she was on it. Knew everything we had questions on, was patient while we looked up information to fill out forms, and was friendly. I've had good interactions every time I've been here.”
“It was my first time coming in yesterday. I came for a refinance for my auto loan and they explained everything clearly and politely. It was an absolute pain to refinance as CNAC is a real piece of work but they didn’t even break a sweat. One of the best experiences I’ve ever had at a financial institution and I’m a member at a few different ones. I ended up opening multiple accounts and a credit card line as well. Absolutely fantastic customer service from the front door to behind the desks. I will be back!”
9AM - 5:30PM
1300 W Lake Lansing Rd, East Lansing
Credit Unions
“We have always received great service from this branch. Super customer service from tellers, auto loan officers, and management.
Ashley Horton has been especially helpful!”
9:30AM - 5:30PM
103 E Kipp Rd, Mason
Credit Unions
“I am very pleased with the service I received on my application for a loan. They even found me when I had a wrong number on my application. The loan officer, Cynthia, was awesome, got everything going quickly and and easily in one afternoon. I am very pleasantly impressed. Thanks, True Community!”
“Location: 16861 Marsh Rd, Haslett. Also known as Bath branch. Close to M78/ W Saginaw Rd near I69 on-ramp. This location is larger than nearby Okemos branch. More convenient prkng. It's usually less busy. Normally just use the drive thru. Recently renovations to ATM area. Hope they didn't do away with the inside teller stations. Will update next time I visit.”
9AM - 5:30PM
2400 West Rd, East Lansing
Credit Unions
“Great service! Massive shout out to Bree (spelling? Sorry) and Hannah who helped me sort out important documents to verify some bank transactions. They remembered my specific issue and checked on it unprompted every time I came in for other things during the following months”
10AM - 7PM
2055 W Grand River Ave, Okemos
Credit Unions
“Just opened account yesterday. And today thought I had lost my card, called in & the fellow I spoke with was very friendly & helpful. Instead of canceling out the card they locked it. then within moments of getting off the phone, I found it! called them back & again the lady I spoke with was very friendly asked if I had any plans or whatnot & told them just opened the day before. & she said welcome new member! & thought that was very nice of her! any way she was able to unlock my card & now is reactivated?All in all very pleased with Michigan First?”
“Wish there was a closer location. I live in Flint Township. Please think about opening a branch. Grand Blanc, Swartz Creek, and Flushing are other towns around us.”
9AM - 5:30PM
1121 Keystone Ave, Lansing
Credit Unions
“At my local branch (Keystone St.) They know me by sight. At all of the branches, they are all very attentive and personable. I can always discuss a problem with my banking with them, and they don't make me feel stupid.”
“During my visit today, I was assisted by V- they were SO incredibly friendly and helpful! So much so, that before I even left the building I felt I just haaaaaad to hop on Google and leave a review. Thank you V for the excellent customer service and for brightening up my day!”
“The staff at Lake Trust, like Alicia at the Okemos branch, are truly wonderful. Whether interacting with them at a branch, over the phone, or online,; they are courteous, helpful, and provide a stellar service experience. If you are in the market for a new bank, you would be making a wise choice to choose Lake Trust for your banking needs.”
“We've had great experiences at this branch, worth paying for parking!
This credit union looks at individuals differently than an average bank & seems to legitimately care.”
“I am seeing a lot of reviews attacking MSUFCU for the new Abbot and Albert branch. My response is this: don't go to that one. It was very clearly designed for easy access to the students on campus, which is the primary function of this bank anyways. None of the on campus locations are particularly easy to get to by car, but they aren't designed to be. The branch at the student union has parking out front, should you need it, and the one further down grand river (near where cottage inn pizza is) lots of options for parking. If you absolutely can't spare the extra 5 minutes to walk to the bank, the branch located on mount hope and farm lane is only a few miles from where these other branches are located.I have been with MSUFCU for 2-3 years and have had only good experiences. Great rates on credit cards and personal loans, great yield on the savings builder account, and great staff at every location I have visited. I plan to keep all of my banking (including my eventual mortgage) through this institution. Thanks for everything!”
“The staff is great, and MSUFCU has always been good to our family. Member for about 18 years. Easy to work with and helpful. Had loans and car loans and checking and savings accounts. My kid has one there. Can't say enough positive things.
The new era in banking is different. Yes, there are now kiosk and check in tablets. Once you learn how to sign in its easy. And I've never waited longer than a few minutes as most would standing in a line at a financial institute. Be safe friends.”
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“We have had exceptional experiences for more than 20 years. From our mortgage to my business account, to home equity, to handling financial matters after the loss of a loved one.
At this location a young man who I’ve been fortunate enough to work with has always brightened my day and been thoroughly helpful - Avery is an amazing team member there and always a delight to work with.”