{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Tony is an awesome employee and I go back to Verizon just because he's helped me so many times over the past 3 years. The new location looks amazing and easy to access from the road.”
“Jasmine G, has amazing customer service and I can't wait to have her help me again. I went into Verizon with a simple question and she ended up helping me out more than ever, I feel like I made a friend and she is fantastic at her job, Thank you Jasmine!!!”
“Imran at the Grand and Culver Metro by T-Mobile store was very patient, helpful as well as knowledgeable about the phones and service plans. Great experience there”
“We were at the Ridge Road location today, and both my boyfriend and I got the best service! The person helping us ended up being the manager of this location, and helped us save lots of money! He helped put on our liquid screen protectors, was filled with good conversation and happily answered all questions!! 10/10 recommend!”
“I came into this location because my phone was not working and DJ assisted me! I love this location because of how well I was treated. Thank you for the help I will be back when it’s time to upgrade again.”
“Chase was more than helpful. Took his time explained everything in detail as well as setting up everything. It was so easy I just waited for the transfer as simple as that. Thank you so much.
Laurie Weed”
“So PLEASED with working with Tim on helping me switch phones and a deal I could not pass. Tim's customer service overly met my expectations and is highly recommended if you want a phenomenal experience. Thanks Tim for your patience”
“Extremely helpful, I was guided through an extremely complex problem skillfully and quickly and had all my issues sorted out. Would definitely recommend this location.”
10AM - 7PM
1683 Mt Hope Avenue, Rochester
Mobile Phones
“We really enjoyed being able to work with the gentlemen here. They we're very knowledgeable and polite. Helped us through the process of getting a new phone. It went flawlessly thanks to their advice. We look forward to doing business with them in the future!”
“He is very helpful. Great with everything that he help me with. I'm very happy with all that he helped me with . I'm grateful for his time efforts and his respectful skills”
“I moved my elderly mother over to our AT&T plan from a different carrier with a new phone and it was quick and simple. Our customer service rep, Norm was amazing! He was very helpful, knowledgeable of the different phones, plans and deals and went out of his way to try to find us different discounts based on our employers. Usually having to deal with mobile carriers is like going to the dentist but this visit was very quick and painless. Thanks Norm!”
“My phone was ran through the dishwasher and destroyed by a coworker. I brought it to you guys desperately hoping that all of my data could be saved. It took a few days but everything was saved and they were also able to transfer everything to a new phone exactly the way they were on my destroyed phone. I CAN’T THANK YOU GUYS ENOUGH!!!!”
“Thanks ahmed for fixing my phone issue for me i was without a phone for 2 days before going in to see ahmed not only did he fix my phone for me he made my bill cheaper with the holidays here that is always something great to hear that someone can save you moneyThanks again ahmend”
“I’m so excited today for the service I received with manager Alex Kavulich at this Store.. I wish I could make it 10 stars but it’s only 5 stars. Alex is a great Man with an awesome customer service at all time.”
“The best customer service ?. I was greeted with a smile entering the store. The customer service man was so kind and helpful ?. A thank you as well to the 2 brothers who own metro,/Lyell vape shop. And Hercules my very cute friend ?”
“Absolutely fantastic service and very quick! Had a small problem with my computer that I was able to bring my computer in for the same day! Left a voice mail and got a call back from Jason within about 20 minutes to stop in before the store closed. Fantastic service when I arrived, helped me carry the tower in and just overall very kind and genuinely nice help inside the store. Thank you so much! Will be coming here again with any future computer issues!”
“This place is amazing! They handled everything so professionally and helped me out in ways I didn’t expect. Truly the best repair shop in town — you should definitely come check them out”
“Ok.. where do I start...his name is Nick, (looks like Eric Bana from movie Troy) He made sure I left happy. I was extremely satisfied with my purchase. My daughter walked out with a phone too. ?? I walked out wishing there were more like him. ????”
“Ali was a perfect gentleman, and an honest one, I could have gone along and just simply paid another month, but I was informed I was caught up til end of Feb. unbeknownst to me. This store should be pleased to have such a good guy working for them. it means a lot these days.”
“I have an LG Stylos 5 and I needed it fixed right away because people couldn't hear me when I called but I could hear them just fine. So I took it too Cellaxs at Market Place mall and the dude there hooked me up. I found out I had a faulty microphone installed in my phone when I had it repaired at a different shop regarding my charge port. Anyway, the guy at Cellaxs had my phone fixed within the hour no problem and told me exactly what the issue was and hooked me up with a screen protector for a low price. Don't know if this is for everyone but they definitely deliver on what they claim. Cheers!”
“Omg i love the store and steve is amazing he is soo professional in everything he does and i recommend this store to anyone who wants to switch to at&t . ?????? amazing service.”
“I have been in 3 different Cricket stores in the rochester area and all 3 have provided excellent servic. All staff are very knowlegable snd share that with you. Syra sorry if i misspelled her name. Made me feel like i was part of her family. Live the quality of phones and value in the plans. Since switching from the ST company to cricket ive had no problem with my phone or service . Thank you c****** for training your staff as you do and hiring quality people.”
“No complaints, was given a $10 discount on overall service. Added up everything once I was back home. The guy is knowledgeable and helpful, I was quickly serviced as well. I got the DREAM, it's been glitching, not sure of the problem, have to take it back if it continues. Yet besides that I'm satisfied. Thumbs up to this location!Update: Took glitchy phone back and without hesitation, was given another phone.”
“Victor Vinales help me and my elderly father with an upgrade & also a network problem I was having. He was precise, intuitive and interpersonal and we truly appreciated him. These type of interaction definitely a blessing..”
“Agent was very helpful, though my issue wasn't resolved and I will sign with a new service simply because the call center rep aren't capable of doing their job.”
10AM - 5:30PM
1494 Dewey Ave, Rochester
Mobile Phones
“Been coming here for years love the customer service and how fast and quick he is also takes different payment options he fix phones and he sells them and you can also get your services turned on here”
“Ryan has been incredibly helpful on our last 2 visits. Explained what needed to be done in a way we understood. Also - he was VERY helpful in dealing with Samsung and a password reset. Kevin was quite helpful as well. We will definitely be staying with this branch.
THANK YOU!!”
“This location, and specifically their store manager Charles, have been a wonderful help to me over the last few months with upgrading my plan during Christmas and then a bill problem I was having. Charles was knowledgeable, fixed the issue immediately, and was so kind. This is honestly the first time EVER I have not dreaded my visit to a mobile provider. Thank you T mobile and Charles for all your help and great service! P.S. don't ever leave the chili store please!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Stopped i to the store because I was interested in home internet. I had the great pleasure of working with Mike Liberti. He was able to get me a great bundle deal on a s25 ultra and home internet. And I am receiving a 43 inch TV from Verizon. Now that is some great customer service. Thank you again Mike”