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“Shout out to Susan! I’ve had the best experiences with Susan, she went above & beyond all client expectations with my jewelry needs. Such a pleasure to have worked with her & I will definitely be returning to TQ diamonds for additional service and will be requesting Susan to work with.”
“Benjamin attended me, I arrived without knowing what I was looking for my boyfriend and I left delighted with what I'm going to give him thanks to his help. Very honest and kind”
“Rohanna was amazing. Went above and beyond for my son’s piercing and somehow calmed him when even I could not . Very personable and polite and went out of her way to find the best deal for my earrings. Another young woman there, I didn’t catch her name she was very polite as well. Will be coming back for more piercings. My only issue is you guys don’t do nose piercings every thing else 10/10!”
“Great customer service. I stopped in with a few questions about my jewelry bought from another business and Andrew graciously answered my questions and even verified the stones for me.”
“Kelvin helped me picking out and designing the best earrings for my girlfriend on her birthday! She loves them and wears them all the time.
Very happy with his knowledge and expertise throughout the entire process!”
“I highly highly recommend visiting The Diamond Center for your engagement ring search! I had done a ton of research on local jewelry stores and the Diamond Center was clearly one of the best in the area based on others' reviews and recommendations. Big shout out to Chloe (and Hooman & Tricia too) for helping me through the process - she is super knowledgeable and passionate about her work and made the process a breeze, guiding me through every decision, respecting what I wanted with advice all along the way. They ended up sourcing multiple beautiful diamonds to chose from, and then we customized the perfect ring to go with it. Their warranty and trade in policy are nearly unparalleled in the business and having pit them up against 2 other stores, they won by a landslide. Cannot recommend them more - thanks Chloe and co!”
“I highly recommend William Thomas Jewelers! Bill's pieces are truly one of a kind, showcasing stunning, high-quality craftsmanship. You won't find jewels like his elsewhere; they are absolutely gorgeous. He's also done incredible restoration work on my antique jewelry, preserving its original design and also bringing it back to life so I can enjoy it again. The entire team's customer service is exceptional—friendly, knowledgeable, and attentive throughout the entire process. I'm so glad I found this true gem of a jewelry store.”
“Ive been a Kay customer since i got married in 2013! Anthony is the nicest , most helpful person in Kay. He is knowledgeable and approachable! you can tell he wants whats best for the customer. Ive had to take my ring for cleaning after chemical oxidation and i swear i ruined them but Anthony always helps me and reassures me that they will be fine!
Thanks Anthony for all you do at Kays Jewelry”
“I wanted to surprise my wife on our anniversary trip to Madison by replacing her engagement ring with something nicer. After calling a few places I found Jewelers on State Street. From the beginning, Joey's energy and excitement for helping me make a special moment was obvious and sincere.
I was amazed at how quickly he would respond with mock-ups and adjustments. He made sure to fully understand what I was looking for and help me understand the things that mattered when creating a custom piece of jewelry.
Joey and his team at Jewlers on State are an amazing option if you are looking for any sort of custom jewelry and are wanting to be cared for throughout the process.
Thanks again Joey!”
“My time today at this establishment was life changing. When I walked in I was showered with welcomes and kind gestures by your employe whose name was oliver. Over the time span I was there, the most beautiful woman I have ever seen walked in. I began to tell Oliver of her beauty he insured me as a handsome young man of my caliber I should go ask her on a date. I told him I was too scared and nervous of rejection. As the lovely employee that he is he said he would do it for me. He walked over to the lady and the rest was history. I now have an upcoming date this Thursday 10 out of 10 service will be back.”
“I love this store! They had to move because of construction at their old location, but I think this new location on Winnebago is even better. They have the best fair trade items! I’ve purchased candy, soaps, cat toys, cards, coffee, tea, and snacks as gifts and for myself. I love their jewelry so much, I can barely leave the store without buying something. They also have beautiful clothing, purses, candles, dog toys, and more. I’ve bought so many Christmas gifts there! Seriously, check it out.”
“Is this a store or a museum? There is so much to see! Absolutely enjoyed my time perusing the aisles. I've been wanting to get something jade for awhile now and found a really pretty jade ring in there for 6 dollars.”
“Professional, clean, and efficient with repairs. I stupidly took my watch to another shop to get a new band. They accidentally broke my deployment band. After 10 days I picked up my watch still broken. Stopped into Goodman’s on State st, where I purchased the watch, and two days later I had my watch back. Ps. I dropped my watch off 5 mins after closing, they were nice enough to let me in and help me out. Thank you Goodman’s!”
“I walked in to get some links taken off. As soon as they opened the door for me it felt like I was in heaven. They were so nice to me and so knowledgeable and caring about me as a customer. Jordan took time out of his day to really get to understand what my aspirations are towards fine jewelry. He made my experience in the store like no other! The store was spotless and shiny all around. 10/10 customer service. You can tell they care and treat their customers with nothing but respect and they have a niche for making customers feel highly appreciated. I came in for a link removal and left like feeling like a million bucks. I will be getting my next watch/bracelet from this location 1000%
Thank you guys for taking care of me!!”
“I’ve been going here since I came to Madison in 2018 - it’s changed a lot over the years, but always to improve and offer something new, beautiful, and helpful.
I wouldn’t get crystals anywhere else - I always feel confident knowing they ensure theirs are ethically sourced - and the jewelry, candles, decorations, and books are (mostly, if not all) from local, small creators. It’s just such a great place to be, I love it.”
“Burnie's has a great selection of gemstones, fossils and jewelry. They were very helpful in looking up various gems for me. Excellent place to buy the perfect present.”
“I took my wedding ring of 37 years in after I lost my central sapphire and could not find it. Jo was so kind and helpful right from the start. She gave me her undivided attention and listened to what I wanted. She never tried to change my mind with anything, but honestly laid out my options! She was interested in me as a person as well and remembered details about me on my next 2 visits. The environment was so calm and peaceful and I felt like I was the only one there getting VIP treatment! It took a little time—3 months total—, but my ring now looks better than it has in many years. Jo promised that I could make semi annual appointments to get the ring cleaned and checked for no extra cost. I did not expect it to go this well and be so satisfied with the result and within my budget. I would recommend them to a friend or anyone else!”
“Stopped by becuase of the interests we have.
My daughter and I entered the store for the first time. We were both greeted warmly and asked if there was any we were interested in. I virtually never leave a store as this type without purchasing something.
I stated I wasn't sure and the stated in the same tone and volume I had just finished working.
The owner/ manager and employee turned to each other and started to chat. No worries. We browsed the store and I needed a quite replacement item and I found it. My daughter picked up a couple of items.
The store is well organized and seems to cater to a variety of clientele. Parking is sufficient.”
“Had my long time nose piercing fall out randomly, went to several shops to find a replacement and no other place had the price or selection STUDS has! Plus the staff was awesome.”
“A huge thanks to Lee for such a great experience! He is a true pro—easy to work with, attentive to my needs, and he delivered exactly what I was looking for. I really appreciated his time and will certainly be back. Most importantly, he was fun to be around!”
“One of my all time favorite vintage shops! Year round halloween decor for sale & so many beautiful items. The store is always immaculate and everything is fairly priced. The owner is also so nice and helpful. 11/10 go check it out!”
“Tim at Earth Elements was fantastic to work with! He really listened to what I wanted, offered creative ideas, and incorporated every detail perfectly. The results were spot on — exactly what I envisioned. Highly recommend Tim for his talent, professionalism, and attention to detail!”
“My husband and I have been working closely with Garrett for the past 2 years.we started working with Garrett when my husband was purchasing my engagement ring.
My husband is very particular and takes pride in the ring he bought for me. With the help and expertise from Garrett, we were able to make the most beautiful wedding set to match my engagement ring.
Not only have we purchased my wedding rings and bands from Garrett, but we have also purchased my husbands wedding ring, necklaces and other custom ordered rings. All of the items have been a spectacular turn out.
Garrett has been with us every step of the way and we could not be happier with the items we have purchased, the quality, and the wonderful staff. Garrett definitely goes the extra mile to make his customers happy.
We will not go anywhere else to purchase our jewelry .”
“I absolutely loved working with Jason at Jewlers Workshop to design a custom engagement ring for my girlfriend. The ring turned out perfect and we could not be happier! :)”
“Awesome customer service from Jim. He was able to look up a purchase I made 23 years ago to get me an appraisal for insurance. This is why I buy my jewelry at Condons!”
“I stopped into Studio Jewelers earlier this month (Jan) after seeing an ad in the Isthmus newspaper. I decided to check out the vibe and explore their collections. At first, I wasn’t sure where to begin. It’s best to take your coat off, stay awhile and enjoy their sunny showroom full of sparkle/shine. Hannah, Mary, and even the two cats (gatos :) made me feel relaxed. I tried on a few pieces at various price points and found myself drawn to a stunning pair of earrings by E.M. that I didn’t want to sleep on. With my birthday approaching, it felt like the right moment for a meaningful splurge. The more I admire them, the more they reveal their “why,” and feel like the right addition to my own collection.
Sarah, their talented metalsmith, wasn’t in that day. I returned the following week to pick them up. She adjusted a post for me and did a wonderful job.
I love the neighborhood, appreciated the ease of off-street parking, and enjoyed the thoughtfully coordinated experience - perfectly timed for my birthday. 💜”
“I love coming here to pick up gifts for loved ones or small self-care items. :-)
It's a very cute shop with helpful staff and a welcoming atmosphere!”
“A highly curated and styled women’s boutique full of brands with a sustainable and small-batch mission. The store hosts and supports local jewelers as well. Carrie and the team will style you if you need ideas and feedback, or let you browse comfortably in the welcoming setting.”
“I always find something fun to buy at Little Luxuries! They have a wide variety of unique items that make great gifts. I feel like I could spend hours here and still not see everything in the store. The staff who rung up my purchase yesterday were very helpful and kind. Totally recommend this as a place to buy gifts or a treat for yourself.”
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“Kessler was great, specifically Vicki! We worked on getting the perfect ring for over 3 months including having to start from scratch for a second time. I never felt pressured to over spend and she got exactly what I was looking for!”