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“Eric at this location has been a tremendous help in finding a package that had a technical parcel issue on delivery. It was a nightmare situation, and he helped me track it down and provide details exactly where I can find it. The regular delivery guy to Greenwood Point Apartments also was incredibly supportive trying to redeliver and locate the package as well. Thanks to them and their detailed work - I was able to get my package out of the Amazon lockers after repeated attempts with Leasing/amazon hub. If not for them, I probably wouldn't have gotten my package and been able to prove the error on Amazon hubs end. They went above and beyond to help me!”
“What a great and convenient stop. A mini postal with boutique shopping on the side. They can do almost all services as a regular post office. I’ve sent out my packages and bought stamps. The prices are more generous than UPS with a decent delivery window. The staff is great. Tracey is wonderful and has been so helpful every time. Thanks.”
“My local USPS closes early (3 pm) which I failed to notice. I was so happy to see this location was open and able to ship my mail!
Kimberly was amazing! One of the fastest USPS workers I've had help me. She's also very welcoming and friendly, truly appreciated her.”
“Teddy is quite possibly the most above and beyond serving postal worker I’ve ever encountered. I can’t thank you enough for helping with my Mail at Baker Tower! Thank you.”
“Highest functioning post office ever!! This is a very large post office with a BMEU acceptance office.
Clerks are great, carriers deliver mail. Everyone has a high level of postal understanding necessary to do their jobs effectively and efficiently.”
“It was the first time showing my child a post office and Danielle was so incredibly kind. She uses her hard earned money to purchase items for kids and we were surprised at how she went out of her way to make my child’s visit so incredibly special. Thank you Danielle! Thank you for your smile, your kindness, and your amazing heart. The USPS is very lucky to have you!”
“I am so grateful for the USPS & this is the best location out of the three near me. Quick processing time & friendly staff. Easy parking & a thrift store next to it. Hehe Jean is the best! ??”
“I had an excellent experience with the passport service. Dan was extremely professional, knowledgeable and attentive throughout the entire process. He took great care in handling everything efficiently and made what could have been a stressful experience feel smooth and easy. His outstanding customer service and attention to detail were truly appreciated. I highly recommend this place to anyone in need of passport services. Thank You Dan ?”
“Across the street from the train station. Always friendly there and they work pretty quick, even when there is a line. Good street parking right in front. Some cool little cafés nearby and some hip shops to browse. Chase bank across the street for easy banking and ATM.”
“I've always had great a great experience at this post office. The post office in general gets a hard time. Whether I'm getting stamps, mailing a package, getting a money order or anything else - the staff are always helpful.Today, I visited because the key to a package locker jammed and I couldn't retrieve the package. I went to the post office in person to ask for assistance. They took down the location details and said someone would check on it. I figured it'd take a while for them to get to it. By the time I'd driven back to the location there was already someone their unlocking it and I got my package. Couldn't ask for better service than that!”
“The best spot to mail something during a busy holiday week! I had to wait for three people versus a line out the door at other post offices. Walter was so helpful, friendly, and unflustered. And contrary to other reviews, they can scan prepaid packages. Love Ace!”
“The supervisory and other letter carriers here are really impressive, Jessie, Esa and Bidur have dealt phenomenally with a situation created by my letter carrier that honestly endangered my home. I was told by my bank I submitted a change of an address on April 7, a letter of critical importance arrived a month late, on the day it was due. My best friend’s wedding invitation never arrived 6 weeks later, almost 3 months, not returned to her, not delivered to me. I still haven’t gotten my new debit, the second of which was returned April 9.
He has delivered to my address with my last name and my daughter’s posted for almost 4 years.
I knew he was a petty person when he threatened not to deliver our mail if we didn’t label our mailbox, which I learned today is incumbent on the letter carrier.
I was prepared to complain and let it go, until the really nice support letter carrier (Tricia) and one of the supervisors (Esa) expressed their hope he would not do something more malicious. That’s when I saw I had to get ahold of the US Inspector General to file a criminal complaint. I can’t risk my home being threatened, my bank card made unavailable or mail precious to me disappearing, being returned or arriving a month late anymore. I had to put my mail on hold because last week someone ripped off my mail label. It was Tricia who carefully filled out a new one and posted it in my mailbox.
I would prefer to give 5 stars, but because this letter carrier has endangered my security, I had to downgrade.
If you are wondering which is his route, it is # 1843. And it’s weekdays for him. Beware. You can be totally nice and I guess he holds the way you look against you or something.
The guy is off the route, off terrorizie another neighborhood. Hopefully for you not yours,”
“A GREAT post office with WONDERFUL staff like ASIA who always provide OUTSTANDING help! This post office, like all US post offices, is severely understaffed & underfunded because US Congress’ Republicans have deliberately underfunding the US Postal Service (USPS) for years their goal of privatizing all US post offices!!”
“Joe is so wonderful. We use this post office weekly to mail out items for our funeral home and he is so professional and knowledgeable and always in a good mood.”
“I was helped by a younger guy with awesome piercings and was in and out in less than 5 minutes! Glad the other reviews didn’t dissuade me from coming here—only saw one other employee while I was in, no sign of the grumpy gal that others seemed to be complaining about.”
“Naquanyea and Sherman are 2 awesome people they always make sure I’m taking care of very polite and informative. Always enjoy at this place. I’ll be back!!!!”
“Thank goodness their 24-hour kiosks are actually accessible. This is the 3rd USPS stop, 16 miles, 2 hours of drive time. I would give 5 stars, but like anything Denver, you have to park a hike away to not have to pay for parking. I lucked out with only a 7 minute walk one way. I really do appreciate that the kiosk was available and working.”
“I saw the low rating and needed to add my own, I've came here a couple times and got help from the same lady. Each time she has been so helpful and sweet! I've continued to receive great customer service, thank y'all!!!”
“A package for a client of mine was lost, the manager was extremely helpful tracking down that last place it was seen and even had a driver in route check a parcel location for me. I really appreciate the extra effort.”
“Y’all have the most competent staff out of any post office but it’s also the slowest post office because you only have one person there. Your hours are already inconvenient, I work nights and the last two times I’ve gone just to simply pick up 1 package (the delivery driver for some reason never leaves in our locked secure mailroom) I’ve been behind only 2 people yet been there over an hour waiting. Get some more staff, or help your people out when there’s a line taking forever if you’re management hiding in the back there. Your wait times are unacceptable.”
“Michelle was very helpful to me today. I wanted to let everyone know how kind she is and everything she does, I am very grateful for everything she has helped me with today.”
“Cesar is a great hard worker, out there in the rain and snow with a smile on his face can't speak for everyone else. I would suggest having the employees wear nametags... looks more professional”
“The staff are consistently polite, courteous, and helpful. There is rarely a long line, and you can tell they're working hard to keep it moving. They also acknowledge you and let you know they'll see you as soon as they can if they're in the middle of a task instead of just ignoring you.”
“I’m 68 and have lived in many different cities and 5 states. This has been my PO for the last 7 years and I have never had a PO I love this much! The line usually moves quickly and when it doesn’t it’s because there’s a big rush. Everyone who works there is always so kind and informative! And they sell great greeting cards!”
“First and foremost I want to start with how certain places can feel intimidating when walking into. As someone who works in customer service I always belive that you do your job right when you as the employee connect with the customers. Today I went in with questions that needed answers, and I walked out teary eyed instead(in an amazing way). The employees here were so kindhearted and went the extra mile. Not only did they connect with me as a person, but they took the time to listen to me. One of the female employees was nothing but a gem, a complete sweetheart. She was ready to give her 100% to the customer in any way possible. I am so grateful for her helping me today and this post office must be so grateful to have a kindhearted person like her on the staff!”
“Nikita is an absolute queen, the printer broke a million times and she was amazing she fixed it every time! She also was incredibly sweet to everyone and was so efficient!”
“Frank is the best! Cool, calm, and collected taking my finger prints for the FBI. Even working all by himself and 20 people waiting! Frank deserves a raise and a promotion!”
“I find it funny the people who complain that the post office is closed for.lunch. they only usually have one employee in the building and they get a lunch break and there are two othe post offices in the area.”
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“Best out of the post offices near me.They are helpful friendly and know what they are doing. I had three international packages sent at the Bear Valley post office and all were sent back to me.They were unable to refund or help me .They sent me to another post office Englewood who took care of it right away . Unfortunately they couldn't refund as it should have been done by Bear Valley.I'am greatful for their help!”